Cambridge Audio 540A protection circuit engaging: troubleshooting

here's the negative terminal of...
It is a bit unclear where you are measuring but something strange seems to be going on in power supply chain.

Can you take two more scope measurements (in ok and failure cases):
a) collector pins of Q16 (one channel) and Q32 (the other channel) - these should get +/-45V "immediately" after powerup;
b) junction of R37/R39 (one channel) and R47/R76 (the other channel)?

We need to be sure that the regulated voltage is ok in the failing scenario.
 
Sure:

a) collector pins of Q16 (one channel) and Q32 (the other channel) - these should get +/-45V "immediately" after powerup

Can't easily get into those pins but following the schematics I've hooked in these locations on D19 + D20: Screenshot 2024-01-27 at 13.39.47.png Screenshot 2024-01-27 at 13.39.59.png


Good power on / bad power on:

PXL_20240127_182339883.jpg PXL_20240127_182410209.jpg

b) junction of R37/R39 (one channel) and R47/R76 (the other channel)?

PXL_20240127_183349159.MP.jpg PXL_20240127_183336246.jpg
 
So to be clear: you think the power isn't making it from the mains board to the amp stage? As opposed to: the protection circuit is cutting power (because the two seconds haven't passed yet)?

I know I hear when the relays click on and off, and they don't click off before the two seconds have passed. (But I am still deeply suspicious of this relay, since it's been more obviously acting up these last few days.)
 
So to be clear: you think the power isn't making it from the mains board to the amp stage? As opposed to: the protection circuit is cutting power (because the two seconds haven't passed yet)?
Protection circuit is engaging the speaker protection relay, it should not turn off the power - or does it?
Anyhow, yes, you seem to be lacking power on the board.
I understand from the schematics that 540A is powered from only one secondary winding (that would explain why both power rails fail symmetrically) - if so then the powerup relay may be the suspect (the one that was problematic some postings ago).
Or cabling or soldering problems somewhere.
 
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One more suspect I found - it seems that plugging in earphones deactivates the speakers in this amplifier?

The schematic is presented "in bits and pieces" but it seems that the power relay may be disengaged also by dirty contacts in the headphones socket:

540A_005.jpg


These contacts may get little use and develop quite some oxide on their surfaces.
headphones_jack_contacts.jpg


Worth spending a moment and measuring their resistance with DMM.
Quick and fast remedy would be some dry contact cleaner and pushing/pulling a headphone plug in and out from the socket for some tens of time.
Could explain the clicking on and off that you wrote about some posts ago.
 
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Protection circuit is engaging the speaker protection relay, it should not turn off the power - or does it?
Anyhow, yes, you seem to be lacking power on the board.
I understand from the schematics that 540A is powered from only one secondary winding (that would explain why both power rails fail symmetrically) - if so then the powerup relay may be the suspect (the one that was problematic some postings ago).
Or cabling or soldering problems somewhere.
I took a moment to measure voltage (AC) at J13 and J14 on the amp stage: these are fat wires that are soldered in straight from where they leave the mains PCB. On a good power up, they sit at 35V or so, per my multimeter, and on a bad power up they bounce but both settle quickly back to zero.

J18 and J19 on the little mains PCB stick at 35V though.
 
One more suspect I found - it seems that plugging in earphones deactivates the speakers in this amplifier?

The schematic is presented "in bits and pieces" but it seems that the power relay may be disengaged also by dirty contacts in the headphones socket:


These contacts may get little use and develop quite some oxide on their surfaces.


Worth spending a moment and measuring their resistance with DMM.
Quick and fast remedy would be some dry contact cleaner and pushing/pulling a headphone plug in and out from the socket for some tens of time.
Could explain the clicking on and off that you wrote about some posts ago.
Interesting; I'll take a look.

If I recall correctly: engaging the headphone socket doesn't change the protection behavior. But I'll poke around to make sure.
 
these are fat wires that are soldered in straight from where they leave the mains PCB. On a good power up, they sit at 35V or so, per my multimeter, and on a bad power up they bounce but both settle quickly back to zero.
These fat wires should (there seems to be typos in the numbering of terminals J3/J13 and J4/J14 in the schematics) "come" to mains PCB from power transformer secondary winding via the power relay.

540A_007.jpg


35V on them is AC
540A_006.jpg


which corresponds to ca 49V DC when rectified and smoothed which is to be expected.
If these wires settle to zero then you have the "culprit" - power relay or its driving circuit which cannot engage it occasionally.
And the relay driver circuit seems to include the contacts in the headphone socket...
 
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These fat wires should (there seems to be typos in the numbering of terminals [...]

View attachment 1265731
There is no RL1 on the 540A; RL1 is present only on the 640A.

RL2 connects to J18/J19 to J20/J21 on the mains PCB. J20/21 are connected to J13/J14 on the amp stage.

Will take a look at the headphone part soon, too.

While I'm not looking at the unit itself, I've been trying to decipher relay specs to buy a suitable replacement. RL2 is:

PXL_20240125_154859248.jpg

MASSUSE ME-11 012-2Z4 8A 250VAC

The Massuse spec sheet takes a little deciphering: http://www.massuse-relay.com/details/ME-11.pdf

The Cambridge Audio spec sheet describes it as "8A-250VAC 2P2T"

Filtering on mouser gets me close, I think. TE Connectivity RT424A12 looks close but the spec sheet shows a form factor with an extra pin.
 
One more suspect I found - it seems that plugging in earphones deactivates the speakers in this amplifier?

The schematic is presented "in bits and pieces" but it seems that the power relay may be disengaged also by dirty contacts in the headphones socket:

View attachment 1265535

Worth spending a moment and measuring their resistance with DMM.
Quick and fast remedy would be some dry contact cleaner and pushing/pulling a headphone plug in and out from the socket for some tens of time.
Could explain the clicking on and off that you wrote about some posts ago.
Certainly connecting the headphones disengages the speaker output relays. Occasionally on power-on it takes a tenth of a second to spot the headphones and disengage the speaker outputs.

Using the headphones doesn't change the DC protection behavior. The protection either fires when coming out of standby or it doesn't. The only difference is that if the headphones are engaged, then there isn't the click of the output relays turning on/off when the protection fires.

Resistance measurements: I read 11.9 ohm across the R channel + R11, and 11.9 ohm across L channel + R12. (Cable resistance is 1.9 ohm.) Measuring the ground pin on the cable through to the chassis/mains earth reads 50 ohms or so; that seems high?

CN2 runs up to the little front panel PCB. I'm not gonna mess with that stuff.
 
I read 11.9 ohm across the R channel + R11, and 11.9 ohm across L channel + R12. (Cable resistance is 1.9 ohm.)
Sorry, cannot understand the measuring points.

Measuring the ground pin on the cable through to the chassis/mains earth reads 50 ohms or so; that seems high?
There seems to be a 50R ground lift between chassis and amplifier ground - you should measure against rectifier ground.

540A_012.jpg
 
Ah ok; I think I follow. I measured ground on the headphone socket against another ground point labeled MAINS, like in the headphone schematic, and the multimeter measures ~0.1 ohm to it.

For the left and right channels on the headphone socket: I measured through the resistors labelled R11 and R12 in the image you pasted for no better reason than I was tired. But the cable measures 1.9 ohm and the resistors are 10 ohm each, so these readings are fine.

In other words, this seems fine. Was that what you were initially asking?

Either way:
While I'm not looking at the unit itself, I've been trying to decipher relay specs to buy a suitable replacement. RL2 is:

View attachment 1266103

MASSUSE ME-11 012-2Z4 8A 250VAC

The Massuse spec sheet takes a little deciphering: http://www.massuse-relay.com/details/ME-11.pdf

The Cambridge Audio spec sheet describes it as "8A-250VAC 2P2T"

Filtering on mouser gets me close, I think. TE Connectivity RT424A12 looks close but the spec sheet shows a form factor with an extra pin.
This is the part I'd like help with.
 
Was that what you were initially asking?
Nope, I was asking to measure resistance of the contact pair that is connected to the two CN2 wires.

But taking a step back - the power relay seems to perform ok when started from "cold" i.e. from unpowered state.
But it fails to connect properly when started from standby.

Possible causes that I can think of:
a) in standby the relay driver transistor is not fully closed so the "start" for the relay is not from the initial position but from some intermediate state.
You could measure DC over the relay coil in standby mode - I would expect it to be zero.

b) the relay driver transistor is not opening fast enough when coming out from standby - so the mechanical acceleration of relay contacts is less than from "cold start".
You could put a scope probe on each of the relay coil leads and test (in DC mode) both success and failure scenarios.
 
Nope, I was asking to measure resistance of the contact pair that is connected to the two CN2 wires.

Then I have no idea how to parse that part of the schematic! I'll take a look another day.

You could measure DC over the relay coil in standby mode - I would expect it to be zero.
...
You could put a scope probe on each of the relay coil leads and test (in DC mode) both success and failure scenarios.
For reference I'm sticking probes on the ends of D11, based on the schematics, to measure across the coil end of the relay:

Screenshot 2024-01-30 at 23.32.19.png Screenshot 2024-01-30 at 23.32.54.png

Here are the success and failure cases:

coil PXL_20240131_034020601.jpg coil PXL_20240131_034038224.jpg

That ~13V or so arrives immediately when I press the standby button. In the failure case: it stays there until the 2 seconds startup have passed and the protection circuit kicks in.

I realized I didn't post images of what happens to the AC in/out of the relay on the way to the amp. I've grabbed a few shots of those (in AC mode). I showed the stage prior to the relay, but it's always on and doesn't budge.

Those paths are:

J18 -> relay -> J20 -> red wire -> J13 on amp stage

successful start:

Red PXL_20240131_041332308.MP.jpg

successful power-off, and a successful power-off with trailing voltage (?):

Red PXL_20240131_041339894.MP.jpg Red PXL_20240131_041209016.MP.jpg

failure cases: the blip is where I press the standby button. The second has a weird echo.

Red PXL_20240131_041447287.MP.jpg Red PXL_20240131_041433943.jpg


I get similar on the other pathway through the relay:

J19 -> relay -> J21 -> yellow wire -> J14 on amp stage

Successful startup:

Yellow PXL_20240131_042411367.MP.jpg

successful power-off, and a successful power-off with trailing voltage (?):

yellow PXL_20240131_042429647.MP.jpg yellow PXL_20240131_042459815.jpg

failure case: again, the blip is where I press standby.

yellow PXL_20240131_042443906.MP.jpg

So in these failure cases, there's a tiny blip of voltage but, very little activity, and no activity when the protection fires.

When I poked the same points with my DMM previously, it seemed like the VAC was more apparent in this case, rising then trailing off comfortably within the two second wakeup window. But that doesn't seem so apparent now, with the scope.