Hi,
Background….
I have owned the NAD C370 for about 18 happy years. The only problem I ever had was with the protection circuit.
This I managed to fix by swapping out the capacitors on the protection board and moving the Zener diode to the other side.
The amp continued to work ever since without problems.
Recently I invested in some new studio gear – audio interface, patch bays etc. After reorganizing the room I hooked up the amp to the system and found that only the left speaker had sound.
I checked the signal coming from the audio interface on both channels – no problem there. I checked the signal being sent from the patch bay – no problem there. I swapped the speaker cables on the back of the amp – the sound now came through the right speaker so the speakers are OK and I concluded that the problem must be the right channel on the amp.
I opened up the amp and had a look around. I noticed that one of the four large capacitors (10 000uf) had a little bulge on the top. To check I switched the left and right pairs over… no change so I guess they were OK.
I swapped the left and right pairs of output relays… no change again so I guess these were OK too.
Next I removed and inspected the right power amp board – I found the two large white resistors on each end had cold/loose solder joints, in one case the track had lifted up from the board. A few more solder joints looked suspect so I reflowed them.
Sadly, still no sound from the right channel.
Then an idea came to me – a really stupid idea! I thought I could isolate if the problem was on the power amp board by swapping the left and right boards. I took out both boards and went to connect the molex leads. All of the interconnects were the same apart from one small lead in the middle. The right side had a connection with 3 pins and the left just two.
Right side…..
Left side….
Without thinking I hooked them up so that all the connectors apart from these two were from the same side – so these ones were crossed over – what a stupid thing to do ☹
I powered on the amp and the green lights flashed on for a moment and then nothing – just a bad smell as something had burnt out. I cursed myself and swapped the boards back. Inspected the fuse and found it was blown.
I replaced the fuse and the amp came on – green lights but now there was no sound from either channel. I noticed that when I touched the two pinned cable on the left board that it made a humming sound.
In despair I looked to Finn.no and found someone was selling a C370 quite close by. I bought it and had it back home the same evening.
I hooked it up to my system and was stunned to find that sound was only in the left speaker!! OMG, this meant that there had been nothing wrong with the amp all along!! Arghhh….
Sure enough the real problem had been with the brand new cable from the patch bay to the amp inputs – can’t believe I did not check that. I checked the cable from audio interface to patch bay and the signal from the patch bay output but missed the cable from the patch bay to the amp – double idiot!
I repaired the cable and sound now came from both speakers.
So, I managed to destroy my perfectly good amp and buy a new identical one when all I needed to do was rewire a cable – I didn’t even think to check it as it was brand new. I could cry.
There is my sorry tale of woe. My question is – do you think there is any way to rescue the old amp? What I did to it is so unusually stupid that I will not find similar accounts or fixes online. Do you have any idea how I could start to find out what damage I did?
I would really appreciate any help anyone could offer on this.