Lars Clausen said:
I thought when an amp is SCed, it just goes "poof" and you smell it. At least that's what happend to one of my traditional amps. The SC shut-off never worked.
A question to Lars (or Lars 😀 ).When my modules in due time arrives I got a choiche whether to use a separate transformer
ti bias the gate driver or not.Besides the power saving of 6 W is there any advantage soundwise to use a separate feed?
Would a 15V-1A (15VA) trafo be sufficient for two modules?
ti bias the gate driver or not.Besides the power saving of 6 W is there any advantage soundwise to use a separate feed?
Would a 15V-1A (15VA) trafo be sufficient for two modules?
Anzgar said:A question to Lars (or Lars 😀 ).When my modules in due time arrives I got a choiche whether to use a separate transformer
ti bias the gate driver or not.Besides the power saving of 6 W is there any advantage soundwise to use a separate feed?
Would a 15V-1A (15VA) trafo be sufficient for two modules?
15VA should do... - i belived the designer rates 150ma / module... - As i remember...
IMHO is there no difference in sound quality, but i'm environmental enough to believe, that the lower loss in heat should also be considered...
Sincerely, Lars / Viborg
KLe said:Hi Anzgar
Any further news on your 700XE modules 🙂
Thanks
>Originally posted by nillerviborg
>In regards to the Short-circuit prtection fault..: "somebody" in a mounting plant somewhere, decided that the used faulty component in that part, which wasn't in stock, could be substituted with another component. The substitution component is not fast enough, so some times the short-circuit part isn't fast enough, and there is a 50% chance of burning the module if you short it when running...
We are now looking for something faster - please do not inquire to Jens Posselt about this, as he have no clue, when we solve it... - But off course we WILL post here...
Sincerely, Lars / Viborg - Tech Support for LC Audio <
I've heard nothing further.Since they have no idea from where or when to get that faster component I wouldn't get surprised if the
modules will take a very long time to be delivered to customers-it might very well not happen until after the summer,sometime in the autumn perhaps.
I still think that the way for the company to save its face is to deliver at least the already ordered modules with an option to change them once the cs issue has been fixed. they can't take it for granted that everyone will shortcircuit the modules.I never change or adapt any cables while any amplifier is connected to the power and I always start by turning the volume slowly up...
I am very frustrated, especially as I have no other amplifier to play on.
The story continues ....My friend hasn´t got the things he ordered
in january, eighter. For my part, I think I give up the plans to use the 700XE modules.At least until their are signs, that the problems have been solved.
To introduce a product that leads to problems to the consumers, isn´t the best way around. If LC- Audio have had a supply of
tried and tested modules , then introduced them.......?
Anzgar, I invite you to my home in Uppsala, you can bring some CD:s and we can also discuss, if there is a solution to your problem.
😉
in january, eighter. For my part, I think I give up the plans to use the 700XE modules.At least until their are signs, that the problems have been solved.
To introduce a product that leads to problems to the consumers, isn´t the best way around. If LC- Audio have had a supply of
tried and tested modules , then introduced them.......?
Anzgar, I invite you to my home in Uppsala, you can bring some CD:s and we can also discuss, if there is a solution to your problem.
😉
Done!😎
"If our customers succeed, we succeed !" Just a quote from a company, but probably worth considering?
"If our customers succeed, we succeed !" Just a quote from a company, but probably worth considering?
Ten days ago I mailed Lars/Viborg a question.As I got no reply I presume that my mail didn't reach the receiptor.
If you see this, Lars, will you please confirm
Regards
Anzgar
If you see this, Lars, will you please confirm
Regards
Anzgar
Anzgar said:
I still think that the way for the company to save its face is to deliver at least the already ordered modules with an option to change them once the cs issue has been fixed. they can't take it for granted that everyone will shortcircuit the modules.I never change or adapt any cables while any amplifier is connected to the power and I always start by turning the volume slowly up...
I am very frustrated, especially as I have no other amplifier to play on.
I find little truth in what they've said in terms of the units having been tested prior to shipping, that a board house would take it upon themselves to find a suitable substitute without their OK, and that it would be that hard to find a better device for the job, should that actually be the case.
Were it really improper part substitution as the root of the OC issue, find a lot of the right part somewhere else and change them back to what the original design, then you can take your time finding a suitable more permanent replacement for the second lot of the boards, or more likely a different board house.
Personally I'd want my money back ASAP, LCaudio was clearly not ready to be taking orders on these, and should not have done so.
Hey,
I`m playing on a set of 2.3SE, and is very happy 🙂
I can see the 700XE is ready to shipping on Lcaudios webside:
http://lcaudio.com/
I don`t think I dare bying anything from them anymore. After
following this tread, I see the respekt for the customers, is on a very low level. I found,they at least must inform about the situation to the people, who had paid money for a bad product.
I feel sory for you Anzgar, and if I was me, I`ll take my car to Holstebro, and get my money back.
Hilsen Jan Jensen
I`m playing on a set of 2.3SE, and is very happy 🙂
I can see the 700XE is ready to shipping on Lcaudios webside:
http://lcaudio.com/
I don`t think I dare bying anything from them anymore. After
following this tread, I see the respekt for the customers, is on a very low level. I found,they at least must inform about the situation to the people, who had paid money for a bad product.
I feel sory for you Anzgar, and if I was me, I`ll take my car to Holstebro, and get my money back.
Hilsen Jan Jensen
Anzgar said:
- Hello Anzgar!!
I believe, that app. ten days ago, i answered you, that i'd forward you'r mail to the bussiness manager, for him to answer. - Apparently he did not... - or did not get the mail.
Today Anzgar mail'ed me again, and frustrated as i get when some of our very good customers have a problem, i actually called our bussiness manager immediately to divert his attention to the potentila problem. Hopefully Anzgar get's his problem solved quite fast - and hopefulle the problem with the 700XE is solved VERY SOON!! - if you think you as customers is tired of it, i can most certainly assure you that i as Tech Service Dude is VERY sorry about it!!
- And to anybody not getting a response on a Tech mail sent to support@lcaudio.dk at least within 36 hours..: - Please mail again!! - apparently app. 5% of the sent mail's "disappears" somewhere in Server Rerouting or something like that!! - Unfortunately this also happens to Order's, as placed by Anzgars buddy!! - We HAVE closed that one now!!! - hopefully he is satisfied???
Sincerely, Lars / Viborg - Tech Support for LC Audio at support@lcaudio.dk
classd4sure said:
I find little truth in what they've said in terms of the units having been tested prior to shipping, that a board house would take it upon themselves to find a suitable substitute without their OK, and that it would be that hard to find a better device for the job, should that actually be the case.
Were it really improper part substitution as the root of the OC issue, find a lot of the right part somewhere else and change them back to what the original design, then you can take your time finding a suitable more permanent replacement for the second lot of the boards, or more likely a different board house.
Personally I'd want my money back ASAP, LCaudio was clearly not ready to be taking orders on these, and should not have done so.
- The board's is partly made and soldered in Romania, partly in Denmark, and the last "secret" components hand-soldered and tested in our own shop in Holstebro, Denmark. This is because of an urge to keep the "invention" to our selves, as certain places in the east is known to perform "back-engineering".
Parts Sustitution is quite normal, for some producer's / some markings of components upon critical'ity, but to mark all components as Especially Selected would price the board 3-4 times expensive'er.
There is a Pre Prod. series of app. 20 boards, tested and "kill-try'ed", which give the modules a Pass on our own evaluation. Each module assembled is run for app. 20-30 minutes in order to make the compensation adjustments.
All first series units potentially have fault's as a lot of consumer uses units to stuff that tech. people would never dream of. For instance, a dude in Sweden is using some 2.3SE modules for 3 phases power line simulation to run a 3 phase sync. electric motor at different speeds!! - How the f... could we guess that?? - But that was off course all the way to one side!!!
The problems WILL be solved, and the customers having the trouble WILL be compensated!! - i am very sure, that both here and on the page, the result's will be posted...
- Sound quality of the 700XE is exellent!! - i have two of the battered Pre Prod. modules...
Sincerely, Lars / Viborg - Tech Support for LC Audio
blaaberg said:
- Hello Blaabjerg!!¨
- Don't get yourself fooled, the 700XE modules is not shipping, as there are two engineer's solving some - hopefully minor - problems with them...
It is off course as with all LC Product's free for the customers to request the money back!! - as is guaranteed for 30 days. Many, Many people is though very patient, as they want to get what is probably some of the best affordable amplifier technology.
At present all effort is going to get the 700XE corrected, and clear the minor Physical design flaws on the Sidewinder3 for it to start shipping!! - And it WILL be very well tested befor it is released!!!
Sincerely, Lars / Viborg - Tech Support for LC Audio
nillerviborg said:
Yes, solving minor problems such as soldering input resistors to help the input signal get through...😀
Why should I want my money back? To buy an inferior amplifier?
What I have heard of 700XE makes me want nothing else (except a couple of SE modules to get some descent sound at home while waiting for the 700XE).It's the best and I rate the SE modules 2nd best at an affordable price at least-I don't know what the 10000 € amplifiers sound like .The 700XE is certainly worth waiting for!
nillerviborg said:
I am wating for a mail from the sales manager, probably he will answer tomorrow, again thank you for yr effort!
I was helping my buddy last thursday to assembly the Millennium
but had to postpone it because when drilling the holes for the transisors to the heat sink he broke the drill and it was impossible to to get it out from the heat sink....We will make a new attempt later this week 😀
Nillerviborg wrote:
>- Don't get yourself fooled, the 700XE modules is not shipping, as there are two engineer's solving some - hopefully minor - problems with them...
..............................
Yes, they burned up 🙂
-and all the frustrated custumers emails are among the 5% that disapears in the server rerouting 🙂
To day on your website, I came all the way to the payment site, when ordering 1 700XE modul!
I didn`t get any notice about some trouble with the modul, or any other warning about the situation.
If I had go further, I maybee could have made the payments too?
Of course, you won`t send me a bad modul, but it would be nice for me to know, that the 700XE is out of stock for a while.
I know those moduls are at a very high quality, and as I wrote I`m happy with my 2.3SE 🙂
Venlig hilsen Jan Jensen
>- Don't get yourself fooled, the 700XE modules is not shipping, as there are two engineer's solving some - hopefully minor - problems with them...
..............................
Yes, they burned up 🙂
-and all the frustrated custumers emails are among the 5% that disapears in the server rerouting 🙂
To day on your website, I came all the way to the payment site, when ordering 1 700XE modul!
I didn`t get any notice about some trouble with the modul, or any other warning about the situation.
If I had go further, I maybee could have made the payments too?
Of course, you won`t send me a bad modul, but it would be nice for me to know, that the 700XE is out of stock for a while.
I know those moduls are at a very high quality, and as I wrote I`m happy with my 2.3SE 🙂
Venlig hilsen Jan Jensen
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