Arrow
- By kodabmx
- The Lounge
- 13 Replies
Anyone else had any issues with Arrow?
I was having quite good luck with them for a while but...
I ordered 16 caps on June 7th. They figured they would ship on the 11th and I'd have them by the 15th.
They still haven't shipped them.
Four times I've contacted support through chat. Four times I got the same "I'll make sure the warehouse expedites your order"
The last time I asked to cancel it since it hadn't shipped. The chat person said they couldn't do that.
I then tried to call them on the phone. The first time the automated system said it couldn't take my call and to call later.
The second time I got to hold for someone for someone for 25 minutes only to have it ring through to a silent line which I hung up on 5 minutes later after saying "Hello? Is someone there?" a few times.
I've now opened a dispute with Paypal. Let's see if that get's there attention.
Anyone else have any stories to share about bad purchase experiences? I've never had this much of a hassle with any other place. That includes sellers on eBay and Aliexpress.
Koda
I was having quite good luck with them for a while but...
I ordered 16 caps on June 7th. They figured they would ship on the 11th and I'd have them by the 15th.
They still haven't shipped them.
Four times I've contacted support through chat. Four times I got the same "I'll make sure the warehouse expedites your order"
The last time I asked to cancel it since it hadn't shipped. The chat person said they couldn't do that.
I then tried to call them on the phone. The first time the automated system said it couldn't take my call and to call later.
The second time I got to hold for someone for someone for 25 minutes only to have it ring through to a silent line which I hung up on 5 minutes later after saying "Hello? Is someone there?" a few times.
I've now opened a dispute with Paypal. Let's see if that get's there attention.
Anyone else have any stories to share about bad purchase experiences? I've never had this much of a hassle with any other place. That includes sellers on eBay and Aliexpress.
Koda