Monacor DT-350NF

[vulejov]

I am follow the subject with great interest . What happens with tweeters and whether you gonna ask for replacement of the defect one?

@Frank_HB , I think it is customary in vein of good customer service, that if the manufacturer provides a defective product, they make arrangements to return the defective product w/o expense to the customer.

I can see it very valuable from your point that you would want to get this product back to see if and why it is defective.

I sent defective tweeters to Kamm Lautcprecher, they received parcel ten days ago, but I still haven't got my money back..
So far I did not bumped into greater cheaters..

 

[neo2015]

Hi, my Name is Frank and I am acoustical Engineer by Monacor International.

Frank Kuhl
Acoustics Project Engineer
Monacor International

Good afternoon Mr. Frank.

Sorry for resurrecting's this thread, but could you please have a look at this thread, i'm looking for specific information regarding Monacor DSP, so it can be integrated in VituixCAD:
- https://www.diyaudio.com/community/threads/vituixcad.307910/page-172#post-6900645

Thank you in advance.