I'm not sure where to put this, so I'll post it here (mods feel free to move it).
I placed an order with Parts Connexion 9 days ago and haven't heard a word from them. Is this normal?
After a few days I called them to make sure they got it... A very nice guy told me they would weigh it and send me a shipping quote. That was 7 days ago. Admittedly, the world won't end if I can't begin construction right away, but I'm just not accustomed to a delay like this with no word at all... I even sent an email a few days ago hoping to speed things up, but still nothing. Am I out of line to think communication should happen at a faster pace? Does anyone here know of any way to accelerate this process?
I placed an order with Parts Connexion 9 days ago and haven't heard a word from them. Is this normal?
After a few days I called them to make sure they got it... A very nice guy told me they would weigh it and send me a shipping quote. That was 7 days ago. Admittedly, the world won't end if I can't begin construction right away, but I'm just not accustomed to a delay like this with no word at all... I even sent an email a few days ago hoping to speed things up, but still nothing. Am I out of line to think communication should happen at a faster pace? Does anyone here know of any way to accelerate this process?