Not in the diyAudio store. There never has been.
Perhaps in the past there was organized a group buy around a PCB somebody made based on that design, but I’m not sure.
Perhaps in the past there was organized a group buy around a PCB somebody made based on that design, but I’m not sure.
The "2025" range of Deluxe chassis, and matching back panel parts kit, are now available for sale. These are in stock in the USA, and ship from the USA:
Glad the chassis are back in the store. What I’ve been waiting for is the 5U heatsinks/brackets which I didn’t see. Are these available?
The tariff situation has made ordering PCBs problematic. I'd estimate a wait of 2 months at this stage.
I just looked at buying the pass diy 4u front panel and UPS ground is showing as over $37. Is there something wrong with the shipping calc? That seem very high and it says ship time is only 2 days. I just shipped a bigger panel shipment from NC to FPE via UPS ground for $18.
Any idea when another shipment of Galaxy 2U chassis will be available? With the tariff BS continuing I’m sure it’s difficult.
Hi there.
Short version: It's fixed.
Long version: We just discovered yesterday that our UPS API connection was using a deprecated API authorization method and it appears that UPS has been "turning off the tap slowly" as in over the past week we have had several reports of customers only seeing UPS rates "some of the time". It looks like you were seeing a UPS rate for 2nd day air ($37), and not seeing the ground rate ($22). I just tested with a NC address and it rated at $22. I believe there is a surcharge for a residential address vs commercial, which is perhaps why you see a difference vs other methods of discovery.
Yes, it's a difficult situation. We are exploring our options. No ETA currently, it would be a minimum of 2 months though so best to order from HF2K if you need it quickly. Thank you!
Hey, thanks for looking into this, it's a little cheaper, but still doesn't look right. This is with a single 4u pass front panel as only thing in cart and my correct NC address.
Received your email to the helpdesk. Much faster and easier to discuss these kinds of issues there as the devil is in the details. I confirm that we are seeing $31.10 via both API and directly in the UPS website for 7.5lbs in a 23x19x8 box. Let's continue discussion there in the helpdesk ticket. Thanks 🙂
