Folks,
WTH is going on with USPS shipping from the DIY store?
I ordered Aleph Jzm parts kit and Keratherm insulators on October 23 with USPS shipping.
Yesterday I got an e-mail from the DIY store that my shipment has a failed delivery attempt. Specifically, that failed attempt happened yesterday (on Saturday) at 6:52 PM and the USPS claims "No Access to Delivery Location". We have been at home so it WAS an access and also the mailbox was accessible..
Anyone has had this problem previously? Why can't they just put stuff in the mailbox? Or it's "Signature required"??
More importantly, what could be done to get the package? USPS is going to repeat a delivery attempt tomorrow (Monday); however, I don't believe them now.
WTH is going on with USPS shipping from the DIY store?
I ordered Aleph Jzm parts kit and Keratherm insulators on October 23 with USPS shipping.
Yesterday I got an e-mail from the DIY store that my shipment has a failed delivery attempt. Specifically, that failed attempt happened yesterday (on Saturday) at 6:52 PM and the USPS claims "No Access to Delivery Location". We have been at home so it WAS an access and also the mailbox was accessible..
Anyone has had this problem previously? Why can't they just put stuff in the mailbox? Or it's "Signature required"??
More importantly, what could be done to get the package? USPS is going to repeat a delivery attempt tomorrow (Monday); however, I don't believe them now.
Interesting. I live in Belgium and had the same situation UPS claiming failed attempt three times in two days, and at all times/days we were at home and no, the doorbell wasn't broken. It seems that when the delivery guy runs out of time this can happen.
Resolved by calling the local office and stating you want to log a complaint. All of a sudden it was correctly delivered the next day ...
Jan
Resolved by calling the local office and stating you want to log a complaint. All of a sudden it was correctly delivered the next day ...
Jan
@jan.didden
Thank you for the reply.
@kotofei
As Jan mentioned, sometimes the postal service person may mark a delivery as “attempted” even when the parcel is still awaiting delivery in his van.
No need to worry just yet. Please reach out to your local post office to inquire about your parcel status. They typically resolve this 99% of the time with a quick call to arrange a re-delivery.
If the issue remains unresolved, please feel free to contact the store helpdesk at contact@diyaudiostore.com. Thank you.
Thank you for the reply.
@kotofei
As Jan mentioned, sometimes the postal service person may mark a delivery as “attempted” even when the parcel is still awaiting delivery in his van.
No need to worry just yet. Please reach out to your local post office to inquire about your parcel status. They typically resolve this 99% of the time with a quick call to arrange a re-delivery.
If the issue remains unresolved, please feel free to contact the store helpdesk at contact@diyaudiostore.com. Thank you.
An "attempted delivery" noted at an odd hour, from any carrier, in my experience is likely to be a delivery driver entering a fake delivery attempt in order to meet a quota that they have. This is a phenomenon worldwide.
A real attempt will then, typically, be made the next day, or when the driver is back on schedule and not running behind.
This is my assessment, in general.
I recommend this.
The package was delivered next day without any calls to the post office. Most likely, it was a fake delivery attempt.
^ Hiya!
Shipping has started to increase (again) based on my anecdotal knowledge. I'm don't ship a ton, but enough to have it impact my wallet.
As an example, I just took the exact package dimensions and weight of the Iron Pre SE Supplemental kit and plugged it into "Pirateship.com"
To ship that package from the NE United States to a random Yorkshire UK address was 38.01 USD, using their cheapest option available to me with a signature requirement and insurance. $30.11 + $5.90 + $2.00.
I don't have a DHL account, but I checked FedEx. It was no cheaper.
So, £29 for a tracked and insured package seems in-line with market prices (if not very good). YMMV, of course.
Shipping has started to increase (again) based on my anecdotal knowledge. I'm don't ship a ton, but enough to have it impact my wallet.
As an example, I just took the exact package dimensions and weight of the Iron Pre SE Supplemental kit and plugged it into "Pirateship.com"
To ship that package from the NE United States to a random Yorkshire UK address was 38.01 USD, using their cheapest option available to me with a signature requirement and insurance. $30.11 + $5.90 + $2.00.
I don't have a DHL account, but I checked FedEx. It was no cheaper.
So, £29 for a tracked and insured package seems in-line with market prices (if not very good). YMMV, of course.
Well thanks for checking that out Patrick. I guess I need to re-align my expectations of US shipping costs ! From the UK I could send a fairly big and heavy box to pretty much anywhere in Europe for a similar cost.