Had a small issue with some F5 turbo boards, received one extra P channel board and was one N channel board short.
Fantastic customer service all around getting the right stuff sent. Thanks!!!
Fantastic customer service all around getting the right stuff sent. Thanks!!!
Funny thing, I received only one board from burning amplifier complementary boards so from 4 only one board....I hope they will corect the error soon...
Thanks...
Thanks...
Our wonderful customer service manager, Elena, is unfortunately only available sporadically until the 8th of December due to some serious personal matters she needs to attend to. Apologies if you have not had a response yet from the Helpdesk. We will address your issue as soon as we can. Thank you for your patience and again, apologies for the delay.
I got an e-mail today that states that the mail was delivered! You guys have a good sense of humor, really!
The problem is not that I didnt get the mail, the problem is in the mail wasnt all the goods I ordered and paid for!
The problem is not that I didnt get the mail, the problem is in the mail wasnt all the goods I ordered and paid for!
Elena's leave was extended until the 13th December. Very sorry about this! We're going to make it up to you - I promise! 🙂
Hi DIYspaceW. Apologies for the delayed reply and for any inconvenience caused by this error.
Kindly send your order details, e.g. order number and full name, to Customer Care and we will send you a replacement set asap. Thanks.
Great Service!
Placed order on Sunday Nov.30 for Keratherm pads - shipped next day. Received in Canada 8 days later. Excellent service!
Thanks,
Gary
Placed order on Sunday Nov.30 for Keratherm pads - shipped next day. Received in Canada 8 days later. Excellent service!
Thanks,
Gary
The system usually chooses the 2 most cost-effective shipping options available for your location. However, you may email the Helpdesk to request information on alternative shipping options.
He,
i ordered two PCB's at the 9.11.2014 (order 100004405) but still not receive the package?
Does it normally take that long to deliver to germany?
i ordered two PCB's at the 9.11.2014 (order 100004405) but still not receive the package?
Does it normally take that long to deliver to germany?
We understand that delays in the arrival of your packages causes you to worry. You may refer here for estimated shipping time frames:
http://http://www.diyaudio.com/store/shipping-times/?___store=usa
Please note that some parcels take 1 to 2 weeks longer than usual especially during the festive season.
Also, please try contacting your local postoffice or your customs office.
In your case, Fresher, the HelpDesk has replied to your email. Kindly check your inbox.
Please email Customer Care if you have further queries.
http://http://www.diyaudio.com/store/shipping-times/?___store=usa
Please note that some parcels take 1 to 2 weeks longer than usual especially during the festive season.
Also, please try contacting your local postoffice or your customs office.
In your case, Fresher, the HelpDesk has replied to your email. Kindly check your inbox.
Please email Customer Care if you have further queries.
Hi, the package arrived on friday. It was at the customhouse. So thats why it take a little bit longer.
diyaudio T shirt
Hi everybody, after 4 weeks my ordered T shirt arrived (germany)... must have been on a ship and off course maybe for a while...😀
Quality is outstanding! Design is also outstanding!
DIY Audio is a great forum! Very nice and always helping people there...
Greets to all...
Hi everybody, after 4 weeks my ordered T shirt arrived (germany)... must have been on a ship and off course maybe for a while...😀
Quality is outstanding! Design is also outstanding!
DIY Audio is a great forum! Very nice and always helping people there...
Greets to all...
