Hi Guys,
I'm hoping that someone can help.
Currently I am using a soundcard at work for noise monitoring and recording.
I am having a problem getting the soundcard to be recognised by the Windows 10 system.
We have several sets of equipment, OSC2,3,4 &5.
OSC5 works perfectly.
OSC2,3,4 give high readings.
So we tried troubleshooting by swapping the soundcards around.
Cannot get it to work!
Using the OSC5 system, the cards from the other systems are not correctly recognised.
Inserting the usb into the computer, a dialog box appears giving the correct info. about the box.
The computer gives the bingbong as it is inserted.
However, almost immediately it gives the second bingbong and then a third bingbong.
like the plug had been pulled and then reinserted.
No data is received from the soundcard.
Anyone any ideas??
Andu
I'm hoping that someone can help.
Currently I am using a soundcard at work for noise monitoring and recording.
I am having a problem getting the soundcard to be recognised by the Windows 10 system.
We have several sets of equipment, OSC2,3,4 &5.
OSC5 works perfectly.
OSC2,3,4 give high readings.
So we tried troubleshooting by swapping the soundcards around.
Cannot get it to work!
Using the OSC5 system, the cards from the other systems are not correctly recognised.
Inserting the usb into the computer, a dialog box appears giving the correct info. about the box.
The computer gives the bingbong as it is inserted.
However, almost immediately it gives the second bingbong and then a third bingbong.
like the plug had been pulled and then reinserted.
No data is received from the soundcard.
Anyone any ideas??
Andu
Attachments
It suggests a powering issue...how is the card powered ? Does it have its own supply or is it powered from the computers usb port ?
I had also a problem like this with a DMX lighting interface since Win 8.1
It's the new USB power management stuff. Perhaps a new firmware can solve it.
Just find the correct key to the interface and change these values to 0 And Reboot
Then export it to a reg file and save it along with the drivers for the next time.
Run regedit
Find Key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_04B4&PID_0F1F
(You have to select the correct hardware key. Use an older working machine)
Change these 4 values to 0
AllowIdleIrpInD3 = 1
DeviceSelectiveSuspended = 1
EnhancedPowerManagementEnabled = 1
SelectiveSuspendEnabled = 1
Reboot
Thanks for the tip.
I'll pass that to the powers that be as I am not allowed to do anything to the company's computers like this.
Is the power management accessible through the control panel?
Andy
Something quick to try while you wait for 'the powers that be'....
Plug a powered USB hub between the computers USB port and the card...
Plug a powered USB hub between the computers USB port and the card...