Thread notifier suddenly stopped... no emails

[Kay Pirinha]

Though I'm not on the e-mail suppression list, I still don't get no notifications at all, even not for a thread that I started just yesterday. This also doesn't allow me to unsubscribe, of course.

Best regards!

 

[KevinHeem]

I'm am not receiving e-mail notifications and haven't for several weeks now. I have checked the suppression list and I'm not on it. I have also left a message for the help desk.

 

[Jason]

Do you have these options switched on in your preferences?

 

[KevinHeem]

Yes, all those boxes are checked (options switched on) in preferences for my account.

 

[poundy]

Do you have these options switched on in your preferences?

View attachment 1016666

Yes all ticked jason

 

[poundy]

Not receiving notifications via email at the moment...

Hijacking the first post to announce the availability of a new tool to allow diyAudio members to DIY their removal from our email suppression list.

Please visit the "suppression list removal tool" (SLRT) at:

diyAudio Supression List Removal Tool

This tool will:

1. Explain what the suppression list does
2. Check if you are on our email suppression list
3. If you are on the list, tell you on what date and why you were added
4. Automatically remove you from the suppression list

-Jason

So I just used this said I'm not on suppression list

 

[Kay Pirinha]

Same here. Both boxes checked.

I get all related alerts by clicking at the bell next to my username, but am not able to get rid of those I don't want to read any longer.

Best regards!

 

[Mooly]

I get all related alerts by clicking at the bell next to my username, but am not able to get rid of those I don't want to read any longer.

You need to click 'unwatch' on any thread you no longer wish to receive alerts for.

 

[Kay Pirinha]

Thanks !

Best regards!

 

[Mooly]

You're welcome

 

[thompsontechs]

I'm not getting emails for threads I'm watching and do have all the appropriate boxes checked. In fact, I don't recall getting any since the site was changed.

 

[Mooly]

Have you tried the suppression list tool in post #1 of this thread? Is your email address with the forum correct?

 

[thompsontechs]

Hey Mooly, I'm not on the list, but I just, "unwatched," and then rewatched and I got your reply, in an email. So whatever it was, it looks like that cures it.

 

[Mooly]

Hmmm... I've no answer to that one I'm afraid but good to know it seems to be working. Any further issues though and please post back here.

 

[AllenB]

There may be a thing, someone correct me if I'm wrong... if you don't view a reply the thread gets put on hold.

Maybe you could compare with your watched list...
https://www.diyaudio.com/community/watched/threads

 

[nicoch58]

I got low mail alert in the past 3 days.....look like a problem only 2/3 vs 10/20 at day

 

[jaxboy]

I'm still not getting any emails from diyaudio. I am on yahoo. I just now added contact@diyaudio.com, contact@diyaudiostore.com and webmaster@diyaudio to my contacts. You are not in my spam list. yahoo has erased my trash file from anything before a month ago, so I can't go back to check "not spam" on an old post. I just now went to the watched posts page and checked the boxes for all the forums. The place where I am to check "send emails" has been checked. An earlier post on this forum suggested I log back in, but I don't see a way to log out so I can log back in. Am I missing something there? When I go to the suppression list page, it lists the reason for my suppression as " ". I have not hit any "unsubscribe" buttons on any emails from anyone. Any help would be appreciated.

 

[AllenB]

To log out you click on your username at the top right of the page and then log out.

 

[jaxboy]

I went to my name, and this time, the log out button was there, so I logged out and back in. We'll see what happens. Could you send a test email?

 

[AllenB]

I went to my name, and this time, the log out button was there, so I logged out and back in. We'll see what happens. Could you send a test email?

@jaxboy

I'd expect this post to send an email notification.