Ah, as of this moment $25 and $99 are fine but $50 per year is
Oops! We ran into some problems.
This item cannot be purchased at the moment.
Just got my renewal notice. I'm trying to renew my $99 per year support, but it's blocked. Thank you, HeyBill
I'll put you in contact with the @Helpdesk
or you can use this link - https://www.diyaudio.com/community/misc/contact
or you can use this link - https://www.diyaudio.com/community/misc/contact
Sorry, the page is being rewritten to work properly. In the mean time you'll need to go through the helpdesk to do it.
Thanks for the bug reports on this.
While I did set up the way donations worked on vBulletin, I didn't set them up here on XenForo. I know the options are confusing and this has been poorly implemented. I'm very sorry this.
I have spent the last few weeks learning to code from XenForo, with good progress, and have a bunch of updates and fixes ready to deploy, and lots more planned for the near future. Fixing the whole donations system is very close to the top of the list, right after fixing various issues with email sending.
In testing this, I have found this error shows up if you try to purchase a second time a donation level that you already have tied to your account.
For example, if you purchase a $50 level, it will work the first time, and then if you try to do that again later, you will get this utterly unhelpful message.
PRR I see your level is expiring 2023-04-30. Let me know if you had a reason to buy it again, such as you got an email. I am going to guess however you were just testing the system to see if the reported issue could be reproduced by yourself.
I see you have a two year (2022-01-16 to 2024-01-16), due to helpdesk manually arranging an out-of-system PayPal transfer for you to resolve your issue. Glad to see this resolved.
However, for anyone else - I am not really sure if there is an issue here or not. I just successfully tried myself both credit card and PayPal payments, and they all went through. The only issue I see is if you try to buy the same level again "prematurely" it will give you that nonsense error. I will absolutely get that fixed!
If there is another issue I'm not aware of, please let me know.
Thank you all for your generous donations to help pay for the costs of maintaining the forum.
While I did set up the way donations worked on vBulletin, I didn't set them up here on XenForo. I know the options are confusing and this has been poorly implemented. I'm very sorry this.
I have spent the last few weeks learning to code from XenForo, with good progress, and have a bunch of updates and fixes ready to deploy, and lots more planned for the near future. Fixing the whole donations system is very close to the top of the list, right after fixing various issues with email sending.
In testing this, I have found this error shows up if you try to purchase a second time a donation level that you already have tied to your account.
For example, if you purchase a $50 level, it will work the first time, and then if you try to do that again later, you will get this utterly unhelpful message.
PRR I see your level is expiring 2023-04-30. Let me know if you had a reason to buy it again, such as you got an email. I am going to guess however you were just testing the system to see if the reported issue could be reproduced by yourself.
Dan I see you purchased a level on 2022-12-30, and you are good thru to 2023-12-30. Your message here in this thread was sent 2023-12-27, so perhaps Helpdesk resolved this issue for you.
I see you have a two year (2022-01-16 to 2024-01-16), due to helpdesk manually arranging an out-of-system PayPal transfer for you to resolve your issue. Glad to see this resolved.
However, for anyone else - I am not really sure if there is an issue here or not. I just successfully tried myself both credit card and PayPal payments, and they all went through. The only issue I see is if you try to buy the same level again "prematurely" it will give you that nonsense error. I will absolutely get that fixed!
If there is another issue I'm not aware of, please let me know.
Thank you all for your generous donations to help pay for the costs of maintaining the forum.
Ah!! That makes sense in some nonsensical way. I did not realize I was trying to buy another of what I had. Yes, I was only testing.
For clarity: I think Dan's post may have been 2022. (Altho I am reading the Time Machine...)
Just curious: Do we get a reminder?