There have been a few threads here lately that deal with FAQs and their redundancy. This is taxing to us all I agree. How about two new sections. A troubleshooting section with the thread starter listing the model # of the device with the problem, and the requirement that the final fix be posted. There are plenty of threads that don't list the final fix because the author doesn't bother. This section could start with a search engine to ensure that redundancy is kept to a minimum. The same with FAQs. Start with a search engine and if nothing is found then you would be allowed to post. This will at least allow a member who cannot or wants to avoid this aspect a fair opportunity to do so, and at the same time not become a burden on the resources of the board or it's moderators(grey: notice I used the plural).