Phonic helix board 18 firewire mk2

[Traz]

My Helix board firewire 18 mk2 firewire interface has packed up. The firewire LED does not light up nor does it communicate. Anyone got any ideas? I cant get it fixed in the UK so does anyone have the service manual or at least the circuit?

 

[Enzo]

Have you tried contacting Phonic and asking for it?

 

[Traz]

Yes but not had an answer yet

 

[Traz]

Phonic heix board 18 firewire mk2

I have asked Phonic who say they wont release the circuit. They wont fix it either. Its 18 months old!
Does anyone have the service manual or any ideas