Oscilloscope issue

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Thanks to all who suggested trouble-shooting strategies for CD63KI audio drop out. After checking the player's RF using a 20mhz Aron scope, the problem still persists.

I now have a GW Instek 653 (50Mhz) oscilloscope that may or may not have a fault. While the 20mz scope is able to generate a clear eye pattern for the player, the 653 only generates the section of the pattern to the right of section which indicates the triggering status. ( I hope this makes sense). I have tried adjusting the controls to resemble the older 20mhz but still the extreme left of the eye pattern is not displayed. I have attached pics.

Any advice will be appreciated.
Thanks
 

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It definitely looks like it is not triggering, try adjusting the trigger level manually, to be around zero volt with positive edge. But it is a little hard to tell, since the 2nd photo is so small and blurry.

Sometimes when a trigger is set to "auto", and the scope can't trigger, it will free-run, meaning it just triggers randomly and repeatedly so that you can at least see that there is a signal being input.

p.s. this thread probably should have been started in "Equipment & Tools".
 
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