All is well...I was forwarded a contact that fixed everything!
I know, only my 2nd post and I am complaining 🙂
Backstory: I bought the MTM TriTrix speaker kit, sans the enclosure since I can build that at home.
The issue I am having is that I registered for their online Techtalk forum, followed all the instructions to verify my account and no matter what I cannot get someone to approve my account so that I can view pictures or post questions if I have them for my speaker build.
There are zero instructions with the parts, which is fine since I can find them online from other sources than their website, but sometimes it would be nice to go straight to the source.
I've emailed and PM'd a few folks and now my account is no longer valid since my email address magically does not exist in the database.
So I am getting ready to package all the parts up and send them back, I know it seems childish but if something as simple as a request I am making what happens if I have a "real" problem with their merchandise?
Thanks, Mike
I know, only my 2nd post and I am complaining 🙂
Backstory: I bought the MTM TriTrix speaker kit, sans the enclosure since I can build that at home.
The issue I am having is that I registered for their online Techtalk forum, followed all the instructions to verify my account and no matter what I cannot get someone to approve my account so that I can view pictures or post questions if I have them for my speaker build.
There are zero instructions with the parts, which is fine since I can find them online from other sources than their website, but sometimes it would be nice to go straight to the source.
I've emailed and PM'd a few folks and now my account is no longer valid since my email address magically does not exist in the database.
So I am getting ready to package all the parts up and send them back, I know it seems childish but if something as simple as a request I am making what happens if I have a "real" problem with their merchandise?
Thanks, Mike
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Thanks Nelson, that is great company to be in!
By the way, last night was the 1st time I ever went to the Pass Labs section of the forum, I spent the next 2.5 hours reading about Pass Labs and your Pass DIY and First Watt.
I was so inspired by your writings and willingness to teach, I went to the diyaudio store and bought the backordered F5 PCB to make an F5 myself, thank you!
By the way I now have full access to their website, I was forwarded an email address for a Rich Taylor which did the trick. I feel a little embarrassed now for getting worked up over this....
By the way, last night was the 1st time I ever went to the Pass Labs section of the forum, I spent the next 2.5 hours reading about Pass Labs and your Pass DIY and First Watt.
I was so inspired by your writings and willingness to teach, I went to the diyaudio store and bought the backordered F5 PCB to make an F5 myself, thank you!
By the way I now have full access to their website, I was forwarded an email address for a Rich Taylor which did the trick. I feel a little embarrassed now for getting worked up over this....
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