Resolved - Bug Squashed notifications

[poundy]

so my notifications have stopped coming again,i dont get any for anything,messages or forum updates from threads

thanks

 

[poundy]

'so my notifications have stopped coming again,i dont get any for anything,messages or forum updates from threads'

any joy with this yet guys?

thanks

 

[PSA78]

I seem to have a problem with this as well, but it might be that I made a change that I shouldn't have. 😂
I tried to turn off email notifications for threads that I follow, but they kept coming, and instead there was no notification on the web page so I have to search for it.

 

[poundy]

and they have stopped again.

 

[Jason]

Have you tried the help here @poundy?

https://www.diyaudio.com/community/threads/thread-notifier-suddenly-stopped-no-emails.211107

 

[poundy]

i did mate and it says i am not supressed 🙂

 

[Jason]

Our mail service's logs say you are actually suppressed due to a bounce 18 minutes ago.

"554 5.7.1 [internal] recipient address was suppressed due to customer policy"

Also that on Jan 23 9:32PM our host received a spam complaint from you about the "What did you last repair??" thread.

So.. that's what's happening. Your mail host is telling our mail service to bugger off 🙂 And we are complying to avoid being tagged as spammers.

Try using the suppression list removal tool again, and avoid pressing any buttons that say "unsubscribe" in your mail client.

 

[poundy]

a complaint? what was that?

 

[Jason]

I can't say. It's just what's in the logs. You'd have to ask your email host why they transmit them or what UI clicks cause them. I've always guessed using the client/host "unsubscribe" button to unsubscribe from a thread using the list-unsubscribe header rather than the link back to diyAudio in the email itself, that unsubscribes you from a single thread. Possibly accidentally clicking the "Mark as spam" button, or moving the mail into the spam folder.

 

[dliscomb]

I use Yahoo!Mail, and the "Spam" and "Delete" buttons are adjacent. I have accidentally categorized some mail as Spam.

 

[AllenB]

Again, I didn't get an update on the latest posts. This is happening way too frequently, and, no, it is not in my spam file. The only way I know there are updates is to go to a days-old post and hit 'update' to see the new posts.

 

[Mark Johnson]

Same here. The delay between new post on the Forum, and email in my Inbox, is about 20 hours.

O/S is Windows 7
Location is California USA
email client is Thunderbird (see below)
browser is Brave (see below)

_

 

[AllenB]

https://www.diyaudio.com/community/threads/conversation-mail-reply-notification-lag.385401/

 

[Mark Johnson]

That thread is about CONVERSATION (i.e. "private message") notification lag. As its title says.

I am reporting lag on NEW POST notifications -- which are different than conversation notifications.

 

[AllenB]

There was indeed a new post notification problem and it was resolved a short time ago, as far as we believe. The above thread kind of covered it all.

 

[Jason]

Marking as resolved as the "16 hour delay" issue recently has been fixed, and there is ambiguity now about what is being discussed in this thread and the original post was 3 months ago. Closing thread. For new issues, please start a new thread so specific issues can be focused and addressed. Thanks very much!