Noise on R-channel NAD C370

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My NAD C370 is producing static-like noise on just the right channel. I’d describe it as a random popping sound. The attached scope plot shows the main output of the right channel (1-red) and left channel (2-blue) on a 200 mV/div vertical scale. The amp has the following symptoms:
1. The noise appears in the right channel only and is present at the PRE OUT 1 (R channel).
2. The noise is independent of volume, balance, treble, or bass. Adjusting any of these controls has no effect on the noise.
3. Physically shaking the amplifier does not have an effect on the noise.
4. The noise is present regardless of the input source.

The receiver was purchased in April 2004. I took it to Precision Audio & Video Services in Seattle for repair in Dec 2005. They were unable to determine the problem and suggested sending it to NAD. My wife went into the hospital that spring and the warranty expired before I could send it in.

I’m in need of a service and repair manual for a NAD C370 so I can attempt to trace the signal flow. I’d appreciate any other suggestions.
 

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  • c370 rl main out (no input).jpg
    c370 rl main out (no input).jpg
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Hi sandeman,
Normally noise like that will be found near the input or Vas stages. NAD uses transistors for muting the signal like many others do. Remove the muting transistors to see if the noise goes away. If these are the problem, you must install new ones using the exact transistor number. They are made with higher Vbe breakdown ratings and so are different. A relay could be used but modifications would be required.

-Chris
 
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