Wow, I am lucky! Only one month left before they lost a tank of gas. Or may be 2 months later they will bill me for a new car as well?
Wow, I am lucky! Only one month left before they lost a tank of gas. Or may be 2 months later they will bill me for a new car as well?
Did you call Hertz and say take it off?
Then it will be enough to get attention of FBI and lawyers!
$71 per customer is not enough.
If I were you, first claim here
FTC Bureau of Consumer Protection
The Argentine version worked fine, until the government closed it.
FTC Bureau of Consumer Protection
The Argentine version worked fine, until the government closed it.
Been there. Done that!
I was cruising in a generic boring GM rental car (from Hertz I believe) on I-95 in Florida. It was dense traffic moving at freeway speed. Suddenly, the car in front of me swerved and right in front of me appears a spring mattress. So I swerved and changed lanes to avoid the mattress. Only to hit the box spring for said mattress in the next lane over. Joy. It turns out hitting a box spring at 60 MPH really tears up your car. It knocked the exhaust, damaged the oil pan on the automatic transmission, and shredded one of the tires. I pulled over and noticed the automatic transmission fluid flowing at a rather rapid pace out of the tranny and decided it was time to call the rental company.
Long story short... Three hours later, I was continuing my trip in a brand new Jaguar provided by the car rental company. It needed to be returned to Tampa where I'd end my trip.
Thankfully, I bought the LDW (Loss Damage Waiver). I never paid a dime over the original cost of the rental fee.
Yeah... Get the LDW. Otherwise, the rental company can come after you for the value of the vehicle, repairs, loss of rental income, etc. Even if your normal car insurance covers rental cars, they usually only cover the car itself. Not all the "extras".
~Tom
If I were you, first claim here
FTC Bureau of Consumer Protection
The Argentine version worked fine, until the government closed it.
They require amount I paid, what card did I use, name and telephone number of the person who I talked to.
I called Hertz, ended at the phone menu option "Fuel charges inquiries", and found that "Waiting time is more than 30 minutes, please stay on the line".
Here is the same, ugly music for almost an hour and suddenly mysteriously cut the call.
When I was in trouble, I informed the company my intention to go to Consumer Protection.
Most of the time that was enough, if I needed more data and did not answer my calls, I sent an e-mail.
After beginning the claim processed, came to the hearing the director of the company!
Now they are well protected by phone menus and "Read customer support FAQ on our site" from unsatisfied customers. It reminds me more and more Soviet Union where employees of companies could do everything to customers they want, as the result service was horrible.
But anyway I filled the claim to FTC, thank you for the link!
Look on the positive side, even the American Dream has some minor problems.
When things get worse, here I can to send a "Carta Documento"
carta documento > notification by post
If nothing works, you can sell your soul to a lawyer...
Ironic, Hertz is the banner add. Proof how the add systems work, they are searching for key words in the posts. Funny that the words are there because of their miss-behavior. On the bright side, they are PAYING for this add.
It is funny. I see the same add. $35 off for renting their car. Not enough to hire a lawyer.
Albert Einstein, as if citing from ancient mystical books: or may be indeed citing?
An externally hosted image should be here but it was not working when we last tested it.
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