NADY power amp

"Scott" of Colorado bought a Nady GTH-100 for 190 bucks then tried to get a response from Nady about a replacement part.


Quote- "I don't have the specifications nor can I supply the part for you since (Nady ) does not support this amp anymore --Scott-
"Okay do you have a schematic ?"--Nady-
"we DON'T supply schematics to end-users"-very helpful (not ).


My question -- is this some "big shot " US company that thinks its the best thing since sliced bread ?


I am not aware of this company but front facing staff attitude leave a lot to be desired .
 
Bad Company

Several companies have done this, look at "The Tribe" which many outfits are using a a gatekeeper to keep folks like you and I from obtaining useful information, i.e. schematics or service literature. Using JBL as an example, you have to be an authorized service rep (big bucks) to get anything. I'm a retired electronics engineer and just a hobbyist now, so I'm not getting $100,000.00 and up together for insurance and stocking inventory for each manufacturer to become an authorized tech for a hobby.

This has caused me to reverse engineer many audio devices just to be able to troubleshoot them for even seemingly simple repairs. I have to follow their ratsnest of wiring (double sided and usually more layer PCBs) to get anywhere. Takes a lot of time and effort in order to have a workable schematic for myself to use in troubleshooting. Most of the time I have to buy multiple dead devices in order to deconstruct them for analysis.

NOTE TO SELF AND OTHERS: Reverse engineering will get you into a world of hurt if you publish your work, so please don't ask.

So there's that, even on devices the companies don't support any longer. Big PITA (Pain in the ***) factor here!