NAD 3020 right channel crackling

Hello.
NAD 3020 integrated amplifier.
Model with 4 big caps in center.
Amplifier works fine.
The sound is clean,very great engine.
But right channel crackling.
Volume on zero.... crackling.
Pre amp.....no cracks
I replaced 2 power transistors....no success.
No bad soldering,no suspects parts.
All potentiometers and switch was cleaned.

This sound is similar when you fry bacon.

if I turn up the sound, then this noise is not heard.

Regards

Service manual

NAD 3020 SM Service Manual download, schematics, eeprom, repair info for electronics experts
 
If you say it works fine from pre-out then it is either volume pot (although you cleaned it, have you checked for consistent resistance change with DMM?)

Is the crackling on one channel or on both? Try to verify if you haven’t already, by disconnecting one sides pre-amp plug.

What transistor(s) did you change? I would start with checking the small signal transistors q601, 603, 605, 607 and 609. Possibly start with freeze spray or heat and see if crackling goes away.
If so you found the culprit.
 
Go back and check the transistors I mentioned earlier.

Can only be excess current going through those outputs heating them up. So you have an out of tolerance resistor or a bad transistor or both causing the over heating. Cause could be faulty bias, parts or oscillation. So should be easy to find with the schematic.
 
I had similar issues on an early 3020. Check all of the PCB traces for breaks--they are 40 yrs old--especially where parts have been replaced. I also remember having issues with electrolytics C625/626 (47uF 25v) until I replaced them with 50v units. C615/616 (1000uF 6v3) were replaced with 25v (or 35v) units. Measure the existing diameters and find something that fits in the existing space. I did this over 18 months ago and have had no issues since and the amp is turned on and off daily. Good luck!
 
Was the test of cooling ALL TRs of the noisy channel performed?
Although it is puzzling that the headphone jack is not noisy, it is normally taken from the output, but you do not see the circuit in the link, it only leads to a download site, upload the circuit in PDF directly.
An intermittent track / weld can cause that crackling, as you have been pointed out.
With a lot of patience, you can buy the tracks on the power board:
1)
With an ohmmeter function tester and the amplifier off, see if there are oscillations in any measurement.
2) With the amplifier working, listening to the speakers without music and bridging between solder points joined by the tracks, but you will have to have a very good pulse in this case .....