my titanic nightmare

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dealing with parts express and the 15" tatanic mkii as been nothing but a nightmare.i finally got my replacement.this time the cone moves but make a staticy,scrachy sound.it's kind of hard to describe.i know it's not my amp or connection as i switched amps and the problem stayed.it's not the voice coil scraping-i checked.can some tell me what the problem might be?
 
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