MP3 problem

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Hello, I bought a MP3 players from
TinyDeal about a year ago. It works quite well before, but i got some problems with it now, i could not copy the files from the MP3 player to my laptop, the files can be read and played on the player, but when i copy the files to my laptop, it appear a notice "can not find the source document", do you guys know how to solve this problem without formatting the MP3? Cause i don't want to lose the files.
Thanks for your help.
 
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This old topic is closed. If you want to reopen this topic, contact a moderator using the "Report Post" button.