Greeting

Hello!
Glad to join.
I am having an issue with my new Pathos Heritage MKii Integrated Hybrid System that has gone into DC OFFSET mode and cannot be reset. We cooperate with the dealer and the factory. There appears to be no electronic issues in my setup that could have caused this problem.
The dealer suggests that there may be a crossover or driver issue in my Tannoy Kensington headphones. I have access to highly trained local technical support in Chicago. Is it possible to test crossovers and drivers without sending them to Tannoy for service?
 
Tannoy Kensington headphones.

Could it be that you mean Tannoy Kensington GR loudspeakers?

If so, the drivers and crossover boards will be accessible for testing by a competent technician.

These crossover boards were fitted from 2017 onwards:

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These crossovers employ high quality components and are unlikely to become faulty.