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GB for RTX6001 Audio Analyzer with AK5394A and AK4490

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etlasr

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Joined 2012
anatech said:
Hi Jens,
But Canada has signed a free trade treaty with the EU. :) I'll try anything to have a (hopefully) unrequired two year warranty!

If a unit over here requires repair at some point, would the equivalent of a service manual be available? I'm talking about a schematic and PCB layouts to ID the components to aid in troubleshooting. A signal path explanation would also make life easier. I for one would be willing to sign an NDA as part of that bargain.

-Chris
Click to expand...

Have the same question regarding basic in for repair. Happy to sign up to an NDA also though the sort of info I'm thinking of would be that which would appear in a typical repair manual (and as noted by Chris) and would not require access to proprietary info.
 
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anatech

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Hopefully there will be an excess over 50 people who want to take advantage of this excellent deal! Just think, many of us will have SOTA performance and equal to each other. That can only be good! The alternatives are looking like $10 K and above.

-Chris
 
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agdraudio.com
Added that for you. :)

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Countdown to $200 USD price break: 4
 
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etlasr

Member
Joined 2012
Service maual TBD?

JensH said:
Not really :)
Just continue adding orders :D

There will of course be an arrangement for service, although I hope that it won't be needed. Regarding availability of service manuals, this is still TBD.
Click to expand...

Don't wish to sound rude but why would a basic service manual be TBD? Appreciate it takes effort to compile and I fully respect a desire to protect anything proprietary (I would!) but the ability to have enough info to do basic repairs would be reassuring, well at least to me.
 
anatech

anatech

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Joined 2004
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Hi etlasr,
Simple. His commercial partner has to protect the IP and may not be in the habit of issuing service information. That could be a very prickly conversation. However, signing an NDA gives them legal recourse if details are released and they can track down how did it.

-Chris
 
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etlasr

Member
Joined 2012
servcie manual

anatech said:
Hi etlasr,
Simple. His commercial partner has to protect the IP and may not be in the habit of issuing service information. That could be a very prickly conversation. However, signing an NDA gives them legal recourse if details are released and they can track down how did it.

-Chris
Click to expand...

Happy to sign an NDA, I do it all the time for my business dealings, but in this case I'm not actually proposing we get access to anything that would be 'confidential'. I just want to be able to do basic fault finding when silly things happen that I may be able to sort myself. The alternative seems to be returning the unit to the manufacturer, from the UK in my case.
 
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