Crate G1600xl 's sound going in and out

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son's Crate G1600XL is having a volume problem...while playing guitar, the volume will go in and out..it will get extremely quiet and to get it back to working right, he has to turn amp volume wide open, then strum the strings on his guitar [which is extremely loud when volume cuts back in...anybody tell what's wrong with head and how to fix it please?
 
Jack could be bad or just need cleaning. either way it is nothing cosmic

These jacks have extra contacts in them that are pushed open when a plug is inserted, and when the plug is pulled out, the contacts come back together and touch one another. These are called shunt contacts among other names. Some call them cutouts, for example. yet another term for them is normals.


In an FX loop, the signal from the amp goes through a set of these contacts in the return jack. And if those contacts get bent or dirty, they no longer come together, and so no circuit is completed. If the contacts physically no longer touch, it is usually just a replacement jack to cure it. If the contacts close but don;t complete a circuit electrically, then we need to put some cleaner in the contacts and work them open and closed a few times to clean.
 
when you say put some cleaner in them, are you talking about maybe spray can of electronic cleaner with a straw and spray inside of jacks then pushing plug in and out to work contacts open and closed?...and might I as well do this to all jacks of this kind on amp head?...
 
yes, already more than 2 months ago...ain't it funny how life's circumstances can put trivial things on hold...and yes, I did try that more than 2 months ago...thanks...
anyway...sprayed electronic contact cleaner in all of the pods [pots...heard them called both]...worked control knobs back and forth...that seems to have fixed the problem...will see how it holds up...
 
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