CD Player XLR Output channel difference - 1/4 of volume in 1 channel?

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Hi Guys,

This weekend I've noticed that the XLR output volume of 1 channel was about 1/4 of what it is in the other channel. It all started when I heard a "pop" sound coming from the player. After that the volume difference occurred.
Does anyone have a good idea what the source of this problem might be?
Many thanks and any suggestions are much appreciated.
 
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