Asking all Bluesound Node 2i owners!

Hi everyone, been away for a while, and am now in the market for a new digital streamer. The Bluesound Node 2i seems a great choice and almost pulled the trigger on it last night. VERY highly rated by customers and a What Hi Fi? 5 star review... then I checked the reviews on the BluOS app (the app which of course controls the node 2i)... DISASTER. A complete 180 departure into 1 star catastrophic oblivion is what came up. LOTS of very negative reviews.

I DON'T GET IT?! Can someone with experience with this device please chime in? Is this a screaming deal or frustrating disaster? Totally can't understand how something can be so highly regarded while its own control mechanism derided as so terrible???
 
I’ve been streaming with one for about 8 months. It replaced my Sonos Connect.

The sound quality is night and day compared to the Sonos. I stream using my Amazon Prime membership and I was not getting the higher quality streaming levels with the Sonos.

The Sonos interface on my phone and IPad is better than the Bluesound app. But it’s not that much of a difference once you use it for a week or two and its all about the sound quality, anyway.

There is no Apple support through the Bluesound app. Maybe that’s what folks are upset about.