Arcam Alpha 8R relays

A couple of years back the Left hand channel kept cutting out and on advice changed the source selector. This worked until recently but the problem has returned. It only cuts in when I crank the volume up to max (painful!), and a post I saw somewhere on the net suggested that the problem was with the (mute) relay.
It makes sense to me that changing the input selector made for a stronger signal which wouldn't cut out, but it seems that the relay becomes less efficient with arcing, and has to be cleaned / changed.
I've opened the unit but has no idea what the relay unit looks like, how to get at it, and how to burnish the contacts.
Any ideas (before I have to junk it)?
Cheers.