I'm curious if anyone has had issues or can explain my experience.
Last week I placed an order with Arrow, one of the items was IRF1404PBF's. I'm fairly confident I ordered 26 but only 18 showed up today. I double checked my order confirmation emails and they show 18 qty. for $33.95. The product page on their website shows 18 @ $22.82 and 26 @ $32.96. I opted for free shipping since I was in no rush and the tariff was 0.18 for my entire order so neither of those explain the discrepancy.
Yes, I've already submitted a support ticket but I'm curious if anyone has any insight as to what's going on. I'm thinking I need to go back to Mouser from now on.
Last week I placed an order with Arrow, one of the items was IRF1404PBF's. I'm fairly confident I ordered 26 but only 18 showed up today. I double checked my order confirmation emails and they show 18 qty. for $33.95. The product page on their website shows 18 @ $22.82 and 26 @ $32.96. I opted for free shipping since I was in no rush and the tariff was 0.18 for my entire order so neither of those explain the discrepancy.
Yes, I've already submitted a support ticket but I'm curious if anyone has any insight as to what's going on. I'm thinking I need to go back to Mouser from now on.
Their website is very wonky. I've been having issues pulling up old orders over the last few weeks, and it somehow keeps defaulting me to the Chinese language site (I'm not Chinese or in China).
I'm pretty sure I've had an experience where they ran out of inventory on a product and they dealt with it in a similar fashion, silently, but can't recall the specifics.
I haven't ordered from them in a couple years since the free overnight shipping days but I've generally had a fabulous experience with them. A lot of stuff I purchased was like 10 times (yes, really) cheaper than Digikey and Mouser are gouging their customers for.
I'm pretty sure I've had an experience where they ran out of inventory on a product and they dealt with it in a similar fashion, silently, but can't recall the specifics.
I haven't ordered from them in a couple years since the free overnight shipping days but I've generally had a fabulous experience with them. A lot of stuff I purchased was like 10 times (yes, really) cheaper than Digikey and Mouser are gouging their customers for.