Android radio update

Hi, I recently purchased and android powered stereo for my 2011 Jeep Grand Cherokee. I purchased the one I did because it was supposed to be android 10.1 and it was especially made for my vehicle. Supposed to plug and play. Certain times it works fine but there are things I just can’t get to work and I know should work. I think I may have settings wrong or something along those lines. That or I could use an update or something. Is there anyone out there that may be able to help? I attached Photos of my android settings in the vehicle and the can box settings.
 

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