Chassis Discussion

Thanks again 6L6,

I will be ordering the 3U 300 mm once I have all the hardware for the amps, as I need to create a cutout template, now the diyAudio store offers customized CNC services. :D

Of topic here, I can not help see all the illustrated guides of pass amps linked to your posts. Have You built and heard all those amps? Which one(s) do you like the most?
 
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One thing I might advise everybody of is that under the new system besides the shipping, you will also be billed duty. A week or so after paying for my 4U chassis I received a bill for duty of $16.74 in addition to regular shipping. Part of this was duty, and slightly less than half was an "advancement fee"....not sure what this is, maybe it is a fee for Fed ex paying the duty? I have alerted Jason who got back with me and said he would be checking into this, but its only been a few days and I have not heard back. I am waiting to pay it until I hear what Jason finds out, or Fed Ex starts to get nasty about it!

Jason, have you heard anything? Myself and another building friend are getting ready to order a couple more chassis in the next few days.

Russellc
 
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One thing I might advise everybody of is that under the new system besides the shipping, you will also be billed duty.

Jason, have you heard anything? Myself and another building friend are getting ready to order a couple more chassis in the next few days.

Russellc

Sorry for not being clear in my replies. Yes, you will need to pay any duties yourself.

As stated in our chassis shipping information page (which is linked to right under the advertised price when you view a chassis), the maximum duty for US customers is 2.9% and you were charged about 2.6% which sounds about right. I've updated the page to include the $7 processing fee. We're going to survey the first month of customers using the new system to see if this is a sure thing for all orders or hit and miss / depends on the order size, etc, so we can be totally transparent with customers about what the odds are of being charged any fees. I will post the results in this thread.

Jason
 
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Thanks for your message / notification and sorry for not being clear in my replies. Yes, you will need to pay any duties yourself.

As I mentioned in the thread you started on this topic, and is stated in our chassis shipping information page, the maximum duty for US customers is 2.9% and you were charged about 2.6% which sounds about right. I've updated the page to include the $7 processing fee. We're going to survey the first month of customers using the new system to see if this is a sure thing for all orders or hit and miss / depends on the order size, etc, so we can be totally transparent with customers about what the odds are of being charged any fees. I will post the results in this thread.

Jason

Is it possible that the $7 advancement fee could be avoided by adding the 2.9% at time of ordering? Or is this just a built in gratuity for Fed Ex? 7 bucks for advancing $9 is pretty steep, no? Or do I misunderstand who gets the $7.00?

I guess it is what it is...

Russellc
 
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For years UPS and Fed Ex would present a Border fee with their delivery. Often/typically usurious.
Stuff of Legend.
I had thought that Public Shaming had put an end to that sketchy practice, a few years back.
Long proved that ignoring their 'Fee Demand' was an effective ploy.
The/my Cdn. gummit at least, had/has no interest in perpetuating Greedy fees.. from the Delivery Service... all bleats to the contrary.
Try ignoring it and see what happens ;)
It's not as if they have any Actual Legal basis for 'collecting' it.
Much like some Pay parking lots try to impose parking fines, even where the Law precludes it.
 
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For years UPS and Fed Ex would present a Border fee with their delivery. Often/typically usurious.
Stuff of Legend.
I had thought that Public Shaming had put an end to that sketchy practice, a few years back.
Long proved that ignoring their 'Fee Demand' was an effective ploy.
The/my Cdn. gummit at least, had/has no interest in perpetuating Greedy fees.. from the Delivery Service... all bleats to the contrary.
Try ignoring it and see what happens ;)
It's not as if they have any Actual Legal basis for 'collecting' it.
Much like some Pay parking lots try to impose parking fines, even where the Law precludes it.

Yup, but they may not deliver any more for me! :D

Russellc
 
Yup, but they may not deliver any more for me! :D

Russellc

Yeah Thats! the risk... Big F Deal imo.
The Sun Will still rise in the AM ;)
No dissrespect to DIY Audio Shoppe... But the $$ differences between Ordering Direct from Modshop and from DIY audio is a Very Few $$
For Me.... in Vancouver Canada... Actually notably cheaper due to no Us Border nonsense/charges
 
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Is it possible that the $7 advancement fee could be avoided by adding the 2.9% at time of ordering? Or is this just a built in gratuity for Fed Ex? 7 bucks for advancing $9 is pretty steep, no?

I guess it is what it is...

Russellc

I assume the $7 is a fixed fee, and yes it's possible that perhaps this could be pre-paid somehow. I'll see if that can be done in the future. It would be a good feature to add.

I will also work on making this information clearer in general. The store is still in beta and we are still working on making everything as clear as possible - the whole idea of the new system is that it's a super simple "what you see is what you pay", so I appreciate the feedback as we don't want customers having any surprises.
 
Based on my previous experience, the $7 is not a fixed fee.
Even after a few hits, I still couldn't quite guess how the shopper sets this handling charge.

As I said in the other thread, sometimes the State may ask for the sales tax of the shipment. However, you don't always get this surprise. The port that the goods enter the US soil seemed to be a factor.
 
Oh, they are not shipped from the warehouse in US? missed that one

A week or so after paying for my 4U chassis I received a bill for duty of $16.74 in addition to regular shipping. ..."advancement fee"....

:eek:

eek, thanks for the heads up :eek:

The store is still in beta and we are still working on making everything as clear as possible - the whole idea of the new system is that it's a super simple "what you see is what you pay", so I appreciate the feedback as we don't want customers having any surprises.

Your products sell themselves, it is okay to tell buyers there are fees on the product pages. I hope the following possibilities help spark some ideas...

example #1 on chassis main page:

All prices include shipping to anywhere in the USA and affordable shipping everywhere else, however importing duties and fees DO apply: link

example #2 on Dissipante 4U page:

DISSIPANTE 4U

$174.00 *

Chassis shipped directly from Italy warehouse. Free shipping anywhere in the USA (3-5 working days).*import duty and fees NOT included [Details]


Another option would be to stock the chassis in the Pennsylvania warehouse. :)
I DO like that You offer free shipping from Europe. :D

I hope this helps ;)
 
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When are top panels going to have options such as no vents and custom cnc machining?

Within the week. You might be learning how accurate my estimations of progress are in general, but I actually think this will happen before the end of next week as it's my #1 priority at the moment after fixing the Wiki :)

:eek:

eek, thanks for the heads up :eek:

Your products sell themselves, it is okay to tell buyers there are fees on the product pages. I hope the following possibilities help spark some ideas...

Thanks, I will definitely implement something like this. For the record, all the information we had up until this point was that US orders under $2,000 would almost never be charged taxes, so we intentionally didn't want to put an element of concern in people's minds by making a big deal out of it. The premise of the new store pricing model is that for US customers, it's "pay the price you see". It's been exactly one month since we launched the new store, and we'll shortly be contacting all our adventurous customers who ordered chassis during the beta period and ask them feedback about their experience, and whether they were hit with this 2.9% + $7 customs fee. Based on that real world data we'll adjust the store accordingly.
 
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Jason & Co.:

I recently received a Deluxe 4U chassis for an F6 build and have discovered that the M3 holes in the heatsinks were not well threaded. I haven't used taps before but think I understand what needs to be done to clean the holes up. However, before purchasing any M3 bottom taps I would like to make sure I'm buying the right tap.

Can you confirm that the M3 holes in the heatsinks are M3x0.5? I've also seen M3x0.6, and I'd hate to ruin the threads by using the wrong tap.

Regards,
Scott
 
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I think what happens is the heatsinks are tapped before anodizing. I could be wrong, but I had a similar problem installing screws. Have to be careful not to cross-thread.
Again, I could be wrong in my assessment.

Yup, same here. I found if I carefully took the appropriate allen wrench I got it all to work. Go slow, back out at the least resistance, repeat. Sort of like tapping in the first place. Of course retapping will work...either method can work, and as another said above, take your time and dont cross thread.

Once I got the screw going, all was fine. I am fairly certain they are indeed M3.

Russellc
 
Thanks, I will definitely implement something like this. For the record, all the information we had up until this point was that US orders under $2,000 would almost never be charged taxes... ...Based on that real world data we'll adjust the store accordingly.

Thanks Jason,

I can see how this can be pretty hard to figure out. Both our national and state governments has been really cracking down on collecting taxes from on-line sales. (It used to be the "honor system") So I am guessing where smaller items could "sneak" by, I am thinking there is a lot more regulation now. Do not know for sure. But I can say, I do pay state sales tax now when I order on-line and it is collected at the time of sale. This is different for each state, but I would not be surprised if the government provides (or requires) some software or service to figure this out. Amazon is one such site. Not sure if this is a possibility for Your store, as this seems pretty complicated...

I will have to order a chassis and see what happens. :xfingers:

...at least I will be ready for a possible "surprise":bomb:

Allen