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miniDSP Low cost, modular Digital Signal Processor (DSP) kits for the DIYer from miniDSP.

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Old 28th May 2020, 11:41 AM   #1
lisette is offline lisette
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Join Date: Jan 2020
Default warning before you order at minidsp.com!

hello!
please note that minidsp does not have a return policy and their products are shipped from china! you will pay huge tarrifs and have no way to return a broken product or get a reship from them! stay clear, use a local importer!
cheers
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Old 28th May 2020, 02:03 PM   #2
billshurv is online now billshurv  United Kingdom
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warning before you order at minidsp.com!
do we file this under 'captain obvious'?
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Old 28th May 2020, 06:18 PM   #3
mark100 is offline mark100  United States
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warning before you order at minidsp.com!
Quote:
Originally Posted by billshurv View Post
do we file this under 'captain obvious'?
Yes

and should have been filed in the trash to begin with

miniDSP have been very good folk to deal with direct, in my experience of maybe half dozen orders.

The one product I had trouble with, after attentive online support couldn't resolve the trouble, ........they simply sent another new main board..
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Old 20th June 2020, 06:03 PM   #4
stephen1212b is offline stephen1212b  United States
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Location: Petaluma
Just ordered an MCHStreamer directly so that I would have easy access to the firmware updating software. It arrived via DHL in less than a week. Package also contained both optical and header to stripped and tinned wire adapters. Very impressed, highly recommend not worrying about direct purchase.
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Old 20th June 2020, 06:15 PM   #5
OllBoll is online now OllBoll  Sweden
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I have also had an excellent experience when buying directly from them.

While if might not be the same in your country but at least in mine (Sweden) we can get the tariff waived if we return the product.

Nowadays MiniDSP products are available in stock for a lot of resellers so you don't have to order directly anymore.
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Old 27th June 2020, 05:00 PM   #6
EndersShadow is offline EndersShadow
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Join Date: Feb 2014
Location: Indianapolis, IN
Quote:
Originally Posted by OllBoll View Post
Nowadays MiniDSP products are available in stock for a lot of resellers so you don't have to order directly anymore.
^This. Bought from a local US company. Paid about the same factoring in shipping, but got it a bit faster.
 

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