help just help, newbie to DSP/Sigmastudio

Hi All, and to ANYONE who can help/direct me to where I may find help!.
I have a wondom/Sure Electronics JAB3 amp board ans ICP3 DSP programmer, same as dayton except rebadged I think. I am following all instructions I can find on the net about a good starting point but keep finding this error. I have tried on main PC and my laptop with the same errors.
An externally hosted image should be here but it was not working when we last tested it.

I am designing and making modern music playersd and would like to be able to tune the sound before putting on sale and I just dont know where to look for help!
Thankyou in advance for ANY help/advice you can give :)