Hi,
I run into problems with my minidsp DDRC-24. It worked fine for 11 month before it failed for the first time. After updating to the latest firmware it worked for another 2 month but finally it completely failed after 13 month. minidsp support was very responsive within 24 hours, but finally I had to send the device back for repairment (via my local dealer in netherlands). Now I am waiting for more than 3 month for replacement, hopefully it should arrive next week. I am wondering if this is just an isolated rare case or if there are some general issues with the DDRC-24 / 2x4HD build quality and support. My current setup is "Yamaha WXC-50 -> minidsp DDRC-24 -> Yamaha R-N803D". I may switch to a single integrated AMP with Dirac live instead if this improves reliability. I like to hear about any positive or negative experienses with minidsp DDRC-24 / 2x4HD reliability and minidsp repair times.
Best regards
Randolf
P.S.: To make thinks even worse also my Yamaha WXC-50 now failed (no warranty anymore)😡
I run into problems with my minidsp DDRC-24. It worked fine for 11 month before it failed for the first time. After updating to the latest firmware it worked for another 2 month but finally it completely failed after 13 month. minidsp support was very responsive within 24 hours, but finally I had to send the device back for repairment (via my local dealer in netherlands). Now I am waiting for more than 3 month for replacement, hopefully it should arrive next week. I am wondering if this is just an isolated rare case or if there are some general issues with the DDRC-24 / 2x4HD build quality and support. My current setup is "Yamaha WXC-50 -> minidsp DDRC-24 -> Yamaha R-N803D". I may switch to a single integrated AMP with Dirac live instead if this improves reliability. I like to hear about any positive or negative experienses with minidsp DDRC-24 / 2x4HD reliability and minidsp repair times.
Best regards
Randolf
P.S.: To make thinks even worse also my Yamaha WXC-50 now failed (no warranty anymore)😡
maybe you can now get a good deal on an SHD to replace both the WXC-50 and the DDRC24?
have not heard of any problems with the 2x4HD platform
have not heard of any problems with the 2x4HD platform
Fwiw,
I’ve been trying to resolve some issues with a number of their plate amps and frankly they are not very responsive. Each time I ask a question they respond in a few days with something that doesn’t help and leave the message “ we hope this resolves the issue and if not let us know “. Each time it’s as if you’re dealing with a different person. Their tech support is terrible
I’ve been trying to resolve some issues with a number of their plate amps and frankly they are not very responsive. Each time I ask a question they respond in a few days with something that doesn’t help and leave the message “ we hope this resolves the issue and if not let us know “. Each time it’s as if you’re dealing with a different person. Their tech support is terrible