I just got my new DATS V3, installed the program, and hooked up the device. It is properly detected in Control Panel/Sound, but the DATS program starts then immediately closes.
No other audio programs are running, and I've tried all compatibility modes. Here's the system:
Window 10 Home
Version 21HZ
EX Build 19044.2006
Features Experience Pack 120.2212.4180.0
Any ideas, or will this just not work in Win 10?
No other audio programs are running, and I've tried all compatibility modes. Here's the system:
Window 10 Home
Version 21HZ
EX Build 19044.2006
Features Experience Pack 120.2212.4180.0
Any ideas, or will this just not work in Win 10?
Try compatibility mode for an older version of Windows.
Or ping their support mail.
Also see the RAM needed, that may be an issue.
Or ping their support mail.
Also see the RAM needed, that may be an issue.
I've tried all compatibility modes, Win 7, 8, Vista, XP and in Administrator mode for all. No go.
32gb ram, so I don't think that's an issue.
I haven't found a support email, would appreciate it if you have!
32gb ram, so I don't think that's an issue.
I haven't found a support email, would appreciate it if you have!
I tried native and all compatibility modes on three totally different Windows 10 pc's, none would do more than flash the DATS program for an instant then close it.
I dug out an old laptop on Win 8, it works fine on that.
An internet search shows a significant number of similar experiences, this unit should not be advertised as Win 10 compatible. When it does work with Win 10, it's a fluke!
I'm also not impressed with all the bouncing around of vendors; sold by Parts Express but shipped with a dead link for support (https://daytonaudio.com/dats), Dayton Audio page bounces you to TrueAudio.com. I think this is a soon to be orphaned product.
Measured parameters vary significantly from published, but I expected that. Time for some testing...
I dug out an old laptop on Win 8, it works fine on that.
An internet search shows a significant number of similar experiences, this unit should not be advertised as Win 10 compatible. When it does work with Win 10, it's a fluke!
I'm also not impressed with all the bouncing around of vendors; sold by Parts Express but shipped with a dead link for support (https://daytonaudio.com/dats), Dayton Audio page bounces you to TrueAudio.com. I think this is a soon to be orphaned product.
Measured parameters vary significantly from published, but I expected that. Time for some testing...
All three Win 10 systems are 64 bit, DATS will only run on the Win 8.1 machine which is also 64 bit.
Try it on a Linux live CD....maybe some software issue.
Really stupid and irritating, a fault like this, that too from a maker with such a high reputation.
Also, Windows progressively added built in anti piracy features into Win 10, as it is rampant in many countries.
Changing those settings may work, or trash your PC. Not a good idea.
Really stupid and irritating, a fault like this, that too from a maker with such a high reputation.
Also, Windows progressively added built in anti piracy features into Win 10, as it is rampant in many countries.
Changing those settings may work, or trash your PC. Not a good idea.
Might be a missing prerequisite ?
Some programs need dot net framework ?
Or dot net core ?
However, usually newer Windows versions tells you and installs it for you.
Some programs need dot net framework ?
Or dot net core ?
However, usually newer Windows versions tells you and installs it for you.
I'm quite sure this is NOT about to be an orphaned product. Dayton Audio is the house brand for Parts Express. John Murphy of True Audio worked with Parts Express/Dayton Audio to develop this which is now in its 3rd version. Parts Express customer service is excellent, call them. Or post your issue on the Parts Express Tech Talk Forum and John Murphy checks that sometimes. If you go there and find a similar issue, just add to the thread and use the "@" symbol to try to notify John.
https://www.daytonaudio.com/product/1650/dats-v3-computer-based-audio-component-test-system
https://www.daytonaudio.com/topic/support
Hi @prof55
Not sure, whether you found a solution on the issue about DATS, but might have cracked the shell after days of frustration myself.
Just posted on a similar thread:
#DATS v3.16 crashes on start-up
Not sure, whether you found a solution on the issue about DATS, but might have cracked the shell after days of frustration myself.
Just posted on a similar thread:
#DATS v3.16 crashes on start-up
Same issue DATS v3.16 crashes after starting. I found the solution. The problem is Samsung EasySettings. Very bizarre conflict between DATS.exe and EasySettingsCmdServer.exe
The error you will see in Event Viewer is:
Faulting application name: DATS.exe, version: 3.1.6.0, time stamp: 0x61422597
Faulting module name: DATS.exe, version: 3.1.6.0, time stamp: 0x61422597
Exception code: 0xc000041d
Fault offset: 0x0006d583
Faulting process id: 0x1624
Faulting application start time: 0x01db5042b79ac411
Faulting application path: C:\Program Files (x86)\DATS_V3\DATS.exe
Faulting module path: C:\Program Files (x86)\DATS_V3\DATS.exe
Report Id: b7563237-8e3b-43ca-b204-aca8ab0e27e9
Faulting package full name:
Faulting package-relative application ID:
The Solution / Fix:
Hit Ctrl-Alt-Delete
Go to Services Tab, Find Easy Launcher, Right click -> Stop Service
Then got to Details Tab, Look for EasySettingsCmdServer.exe, Right Click -> End Process
I am leaving this for posterity in case anyone else has this problem 👍👍👍
The error you will see in Event Viewer is:
Faulting application name: DATS.exe, version: 3.1.6.0, time stamp: 0x61422597
Faulting module name: DATS.exe, version: 3.1.6.0, time stamp: 0x61422597
Exception code: 0xc000041d
Fault offset: 0x0006d583
Faulting process id: 0x1624
Faulting application start time: 0x01db5042b79ac411
Faulting application path: C:\Program Files (x86)\DATS_V3\DATS.exe
Faulting module path: C:\Program Files (x86)\DATS_V3\DATS.exe
Report Id: b7563237-8e3b-43ca-b204-aca8ab0e27e9
Faulting package full name:
Faulting package-relative application ID:
The Solution / Fix:
Hit Ctrl-Alt-Delete
Go to Services Tab, Find Easy Launcher, Right click -> Stop Service
Then got to Details Tab, Look for EasySettingsCmdServer.exe, Right Click -> End Process
I am leaving this for posterity in case anyone else has this problem 👍👍👍
I'm currently using DATS V3.0 with Windows 10 or 11 I don't remember. Whichever isost recent. It works fine, but I did have a different problem. I went to Parts Express and posted my problem in the Q&A section. I got useful recommendations from the Parts Express team, though they took a few days to respond