Stetsom Ex8000eq

This amp is in protect .There is no short in the output section .When I power it up the first time it played good audio until I bring up the gain.I already tried the jumper from pin 8 to 14 but no luck

Any suggestions
 

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I think it's odd that they would have an input that would be above the supply for the MCU (correct me if that's wrong).

Some of these Stetsom amps use a 15 or 18v zener to stop any input to that pin before the Zener voltage is exceeded. See if there is a Zener in that high-voltage circuit.
 
I said 5v because there is a 5v regulator used to power it.I dont remember exactly but i think is was around 5.25v.
If it was an actual over voltage issue the voltage probably would have been lower but in that case i am starting to think the over voltage circuit itself has a fault.
A schematic would have make things easier but these people wont even sell you a micro.