I sold a model railway dcc digital controller.
The buyer got in touch saying it didnt work right.
If he goes into "speed and control" in the menu it allows loco to move but any keys just flip direction but dont turn on lights or sound.
I told him that to do sound he has to go into a different menu function.
He told me that his previous gaugemaster controller worked better.
Next thing I know he is doing a return on it.
So i had a look at it and he is absolutely right, its a nuisance having to go to a different menu to change the sound/lights.
So in the software I hooked into keys 0 to 8 and made them play sounds/lights if pressed.
It took 15 minutes to change the software.
While he was right it was a little unfair comparing my system to the gaugemaster one as its 5 times the price.
Its the usual "mini" syndrome where they buyer wants to buy a rolls royce but at mini prices.
If he had waited I could have fixed this for him but now he is blocked from buying due to fast return and will have to pay many times what he paid for mine.
The buyer got in touch saying it didnt work right.
If he goes into "speed and control" in the menu it allows loco to move but any keys just flip direction but dont turn on lights or sound.
I told him that to do sound he has to go into a different menu function.
He told me that his previous gaugemaster controller worked better.
Next thing I know he is doing a return on it.
So i had a look at it and he is absolutely right, its a nuisance having to go to a different menu to change the sound/lights.
So in the software I hooked into keys 0 to 8 and made them play sounds/lights if pressed.
It took 15 minutes to change the software.
While he was right it was a little unfair comparing my system to the gaugemaster one as its 5 times the price.
Its the usual "mini" syndrome where they buyer wants to buy a rolls royce but at mini prices.
If he had waited I could have fixed this for him but now he is blocked from buying due to fast return and will have to pay many times what he paid for mine.
