Sharing my experience with Beezar Audio

I'd like to share my experience with Beezar audio (beezar.com) as I couldn't find a section dedicated to web shop review.

Beezer Audio is an awesome shop.

Prompt shipping, fantastic online-documentation and AMAZING after-sales from the owner (Thomas).
Highly recommend this shop, plus you support a sole proprietor!

I bought two DAC's and two high quaintly USB power supplies, both a DIY solder kit.
As both kits require some advance soldering (I am a novice) I wanted some additional information before the purchase contacted the store with some questions over the 4th of July weekend.
Within a hour I got a detailed response back from the owner. Which was excellent.

Both kits have very detailed website, with amazing instructions and photos, which were a great help and the level of detail is truly amazing:
http://www.diyforums.org/PupDAC/PupDACoverview.php
http://www.diyforums.org/Doodlebug/DoodleBugoverview.php

Shipment was quick and without any issues.

As I am new to SMD soldering I broke two tiny components.
Luckily the kits come with a bill of material (see websites) including Mouser and Digikey part ID's
Yet due to supply chain issues the required replacement are back-ordered for >12 months.

I contact Thomas on advise on alternative components I found and whether these would work.
He confirmed the alternatives would work, but offered to ship the needed replacement parts (he had on spare) for free!
These are components I broke and he did not needed to replace these at all, yet he did for free!

Since then we exchanged emails a few times about the build process and he's been very supportive and patience.
Awesome!

So, overall excellent service, great communication and thanks to the on-line documentation I greatly improved my soldering skills.

p.s. Im not affiliated with Beezar Audio in any way nor paid to write a review. Just a happy customer.
 
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