NwAvguy O2 Amp diy problems

I recently finished my o2 amp build, and after going through all the troubleshooting steps listed on NwAvguy's blog, I'm still having problems.

NwAvGuy: O2 Details

10)Negative Battery Voltage – Check the “-“ terminal of BT2 (closest to U3). It should be –11.8 V and slightly less that what you measured in step 3. If it’s wrong, check D5, D6 and R2.

I'm up to the 10th step on this page (see above), everything else seems to be working, but the voltage between both terminals varies between -2, -3 volts, not the -11.8 it should be receiving. Also noted is that there is correct voltage on the unbranded side of d6, but the lower voltage on the banded side. does anyone know what might be causing this? thanks in advance