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Old 16th August 2008, 02:31 AM   #651
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Default See what $US 200 per unit buys you

Now for the photos. Sorry some of them are blurry, but after paying a deposit months ago, waiting then paying for the product and finding it isn't what you order can make one a tad angry.

As it appears you packed them yourself for shipping, you cannot blame this later as a mistake on someone else. You clearly knew what you were sending and this is clearly not a $US200 per unit item. Even if I were to accept these and try to use them, there is so much work required to make them serviceable to the high standard I have set for the rest of the system, I may as well have made them myself.

These are undoubtedly the worst made audio items I have ever received.

Does this look like cast polyurethane to you?

Click the image to open in full size.

And how's this for a nice smooth edge to make it a snap to place it on a flat baffle?

Click the image to open in full size.

of the legendary OS throat?

Click the image to open in full size.

Or an acrylic mounting flange that doesn't even have the same diameter hole as the MDF flange on the main part of the waveguide

Click the image to open in full size.

The rest of the pics I took this morning are here.
http://s517.photobucket.com/albums/u338/earlstuffsup/?start=0
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Old 16th August 2008, 02:50 AM   #652
tinitus is offline tinitus  Europe
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Brett, I know how you must feel about it
It may be ok with some work, which should have been done before delivery
just the same I am happy that I decided to make my own
its certainly not the quality you would expect fore that kind of money, shipping, custom and all, which ads up to quite a sum
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Old 16th August 2008, 03:00 AM   #653
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Quote:
Originally posted by tinitus
It may be ok with some work to be done, but I am happy that I decided to make my own

its certainly not the quality you would expect fore that kind of money, shipping, custom and all, which ads up to quite a sum
There is way too much work required for me to use these.
The 'quality' is shoody and well below what I expected. I rejected these fibreglass units when I was irst offered them and then elected to wait.

So far it has cost me $US1100 (~$A1200) + $A162 in GST and Customs fees.

I have asked for a refund or replacement with the correct cast polyurethane units I ordered, but Earl has said no.
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Old 16th August 2008, 03:08 AM   #654
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It appears my experience is not a lone incident.
http://www.htguide.com/forum/showpos...2&postcount=37
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Old 16th August 2008, 11:09 AM   #655
westend is offline westend  United States
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The pictures speak volumes. Those are not even up to the quality of prototypes. I'm not understanding this at all. How could anybody ship those out and not consider that there would be a huge backlash from his customer? The only way those would be sent is to show someone what kind of mistakes were happening in production. That has been ruled out as Brett says he has had a conversation with Geddes about the situation.
I'm just totally bewildered by this.
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Old 16th August 2008, 11:15 AM   #656
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Quote:
Originally posted by westend
The pictures speak volumes. Those are not even up to the quality of prototypes. I'm not understanding this at all. How could anybody ship those out and not consider that there would be a huge backlash from his customer?
Especially as the customer is an engineer and not a virgin in designing or building audio componentry.
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Old 16th August 2008, 02:57 PM   #657
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Quote:
Originally posted by westend
The pictures speak volumes. Those are not even up to the quality of prototypes. I'm not understanding this at all. How could anybody ship those out and not consider that there would be a huge backlash from his customer? :
I don't believe he did .

The previous images made public appear to be of a dfferent manufacturing process.

While I dont count myself as a customer at this point I was certainly looking forward to trialing some of these wave - guides.

About 2 years ago Earl wrote me about suppling the entire 15 inch wave guide and baffle as one component as that was the only way he could do it to control quality and the end result.The end cost was in the $2000+mark by the time it was shipped.

My perception at the time was something quite remarkable in the upper stratosphere.


Clearly an open and frank response from Earl is forthcoming.

This will be the 2nd major diy supply blunder this year unless the problem is rectified quickly.

Perhaps I will hand out free frisbies or boomerangs on this ocassion!

Ian
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Old 16th August 2008, 03:00 PM   #658
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"Especially as the customer is an engineer and not a virgin in designing or building audio componentry."

Hello Brett

Well as a engineer you know what would be required to get them to go and probably have the skills to do it. As a lay person I think you would be even more bewildered.

I am sorry to see this and I hope you can get it settled promptly to your satisfaction.

Rob
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Old 16th August 2008, 03:33 PM   #659
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Quote:
Originally posted by Robh3606
"Well as a engineer you know what would be required to get them to go and probably have the skills to do it. As a lay person I think you would be even more bewildered.
But why should I? The product was not what I ordered, the product delivered is utter garbage and I paid a premium price for it. I am not interested in "fixing" it.
Quote:
Originally posted by Robh3606
I am sorry to see this and I hope you can get it settled promptly to your satisfaction.

Rob
Yes, it will be interesting to see what eventuates. My inbox is full today with emails re this subject.
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Old 16th August 2008, 03:54 PM   #660
amiklos is offline amiklos  United States
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FWIW, my nathan 10 kit is quite nice. There is definitely quite a bit of finish work involved in terms of sanding and whatnot (I was expecting this based on conversations with Earl), but my waveguides look quite good. They are the newer version rather than the fiberglass so it's definitely not an apples to apples comparison.

Don't mean to discredit Brett's concerns in any way as they are certainly valid, just want to give another anecdotal example off toward the other side of the spectrum. My communications with Earl regarding various questions have been quite good which seems to be the opposite of the case here. I sincerely hope this gets straightened out for you, Brett.

Sorry I don't have any closeups at the moment, but you can see my baffles in the background of this picture.

Click the image to open in full size.
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