I have gotten into trouble with Olimex, i got a order confirm pdf in email from them today but i dont have a fax machine so i cannot fax it back, also i did improvements in the layout that i would have liked to have on the boards but now it looks like they are done already and waiting for confirmation to be shipped.
What can i do ? Tell them about it or just ignore the email ?
What can i do ? Tell them about it or just ignore the email ?
Tekko said:I have gotten into trouble with Olimex, i got a order confirm pdf in email from them today but i dont have a fax machine so i cannot fax it back, also i did improvements in the layout that i would have liked to have on the boards but now it looks like they are done already and waiting for confirmation to be shipped.
What can i do ? Tell them about it or just ignore the email ?
Ignoring the email is pretty bad IMHO. You asked them to make boards so you can't just walk out. Normally they wait for production until they receive the confirmation fax (with the credit card info) but for small orders they often give you the benefit by not letting you wait. Are you sure they are already manufactured?
If you are quick enough with the changed layout they will do that (for a token fee, I think 3 $), but you can't expect them to throw away work because you can't get your act together.
In my part of the world you can find a fax at any street corner, and the fax request is only done to protect YOU from cc fraud. I think you need to take your responsibility.
Jan Didden
Tekko said:D*mn I wasent even prepared for this, i just sent in for fun as i was pretty sure that i were missing files so they were gonna complain about it.[snip]
Well, I hope they will not screw you they way you tried to screw them. Or maybe they should.
Jan Didden
I emailed them, they told me that i have have not sent the fax i can send in the new files for a $5 fee.
My problem is that i don´t own a fax, but i could send the fax from a place where i were during the last term is school, but there another problem occurs. I am going to my summerhouse tomorrow and will be there in 2 days.
I hate this fax thing, why cant they use regular email ??
My problem is that i don´t own a fax, but i could send the fax from a place where i were during the last term is school, but there another problem occurs. I am going to my summerhouse tomorrow and will be there in 2 days.
I hate this fax thing, why cant they use regular email ??
You can go just about anywhere (companies, the library etc) in Härnösand.... it's like asking sombebody to use the phone.Tekko said:My problem is that i don´t own a fax, but i could send the fax from a place where i were during the last term is school,....
Tekko said:When u have to print and sign it ??
photoshop. But since you are scanning it, can't you just send the scanned jpeg as attachment.
Tekko said:As i dont have a scanner i was going to use my digicam.
that should do it. just sign your name on a piece of paper, take a picture, and add onto a new photoshop layer.
Tekko said:Not just name. Its name, date, credit card number, adress, everything.
But you can type those in within photoshop
I don't believe this! The fax thing is to protect YOU against credit card fraud; you're sending your cc details to a country where such things occur, so DON'T send it by email!
Just print the f***ing page, sign it, go to the post office and fax it. What's the problem???
Jan Didden
Just print the f***ing page, sign it, go to the post office and fax it. What's the problem???
Jan Didden
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