We did not get any report, so it is assumed that the other party has no problem to openly discuss, that is why the thread continues, but keep in mind that there is rule 6 about such matters: http://www.diyaudio.com/forums/site-announcements/167561-diyaudio-rules.html 
thought he was asking permission? to me that just sounds like a weak excuse when confronted by his employer. it was a direct question asking about the ability of their product which is sold individually; presumably because they expect people to use it to upgrade other regulators and at the heart of the matter we have the above, no its seems he cannot do as he wishes with his equipment, because one cannot replace the other no matter what the sense lines are doing.
i have had many dutch stay at my place because i went out with a dutch woman for a few years, sure they have different sensibilities and often humour can be a sticking point, but then thats often the last thing to come with a second language. the answer was rude/condescending and dismissive in any language and the question could only be taken one way given the products under discussion unless you were looking for an opening to let out a facetious quip.
That is your opinion. I'll tell you one thing though. The Dutch aren't as good at English as they think.
And ofcourse a company should never be rude. But let's face it this is one instance where the op is almost begging to be scoffed at. Because he has seemingly not done ANY effort. Not even a google. Zip. To see if he could answer the question himself.
To deny cultural differences in the way language is interpreted and used does not make it less of a fact.
what is your intention with this thread? Force an excuse from Hypex?
Or is your goal to leave negative feedback on Hypex, as much as possible?
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