Bmm Electronics / Europe Audio - Page 2

Dr_EM · 22nd April 2011, 11:44 AM

Nice selection there, hadn't seen before

DGreen · 20th January 2013, 12:51 AM

Warning: I ordered 2, Monacor DT300 tweeters and wave guides. Products arrived promptly, but one of the tweeters had a dome that was pushed in. Multiple emails were not returned. Think twice about dealing with this company. Will post if I receive satisfaction.

Inductor · 20th January 2013, 02:31 AM

DGreen,
I hope you receive insurance payment from mail service, or satisfaction from sender. Tell us more developments of your damaged delivery for future reference. GOOD TO KNOW! Cheers.

mondogenerator · 12:21 PM

i have used Strassacker and ive always been satisfied with their service. Europe audio has a few models that are harder to find, but ive never used them. Im happy with Strassacker and have had no real inclination to change anything.

DrNick · 20th January 2013, 10:39 PM

I got a 15" sub from them, and as I posted at the time it arrived in three days, very well packed.

DGreen · 24th January 2013, 01:42 AM

Still no response from Europe Audio re: damaged tweeter. I have opened a dispute via Paypal to try to get a refund. Bummer, this really slows down my project.

Inductor · 24th January 2013, 03:33 AM

Quote:

Originally Posted by DGreen

Still no response from Europe Audio re: damaged tweeter. I have opened a dispute via Paypal to try to get a refund. Bummer, this really slows down my project.

Take your time. Just ask what are you supposed to do, maybe they have a better idea that you are unaware. You can ask for some type of compensation like a future discount or coupon that will work for both parties. Mention the fact that this is being reported in this post for public knowledge. The result will be of future reference for other members. Do you know if the problem was in the mail? in this case there's some kind of insurance with the delivery company. And always

it's not the end of the world...

DGreen · 1st February 2013, 04:27 AM

Good news. Looks like a replacement tweeter is on it's way.

MikeCobar · 1st February 2013, 08:15 AM

Interesting sites although I found the second one (Spectrumaudio) difficult to navigate around as Chrome couldn't translate everything (a lot of the words are contained in pictures). Hifisound.de looked good for crossover parts at least, and there's an English version.

Quite aside from price, shipping costs are a huge issue for Aussies, I've just put together a small (USD50) cart on Parts Express, this is the minimum for an international order, nothing big or heavy, postage estimate around $72! I'm starting to get peeved with PE, they have fabulous stuff at great prices- but shipping is a killer, and the boxes, when they come ("priority international") usually take 2-4 weeks and they are mostly air and paper inside.

I must say they pack drivers really well and I've never had any damaged items in 6 or 7 orders, but if I were packing them myself the packages would be half the size, using bubble-wrap instead of large voids with paper twist.

hkoetz · 1st February 2013, 05:28 PM

Quote:

i have used Strassacker and ive always been satisfied with their service.

I quite agree. They have very punctual service and a huge collection of products.

22nd April 2011, 11:44 AM	#11
Dr_EM diyAudio Member Join Date: Oct 2006 Location: Swindon	Nice selection there, hadn't seen before __________________ My music page 3-Way system build thread

20th January 2013, 02:31 AM	#13
Inductor diyAudio Member Join Date: Feb 2006 Location: Cascais	DGreen, I hope you receive insurance payment from mail service, or satisfaction from sender. Tell us more developments of your damaged delivery for future reference. GOOD TO KNOW! Cheers. __________________ Madalena Iglésias "Ocaso" (1970)

20th January 2013, 12:19 PM	#14
mondogenerator diyAudio Member Join Date: Sep 2009 Location: Nuneaton, GB	i have used Strassacker and ive always been satisfied with their service. Europe audio has a few models that are harder to find, but ive never used them. Im happy with Strassacker and have had no real inclination to change anything. __________________ I must be a child of good times... the scariest thing I've seen done thus far, has been connecting a cathode bypass capacitor reverse polarity...Then rushing to cut the HT! Last edited by mondogenerator; 20th January 2013 at 12:21 PM.

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20th January 2013, 12:51 AM	#12
DGreen diyAudio Member Join Date: Feb 2009 Location: Seattle,WA	Warning: I ordered 2, Monacor DT300 tweeters and wave guides. Products arrived promptly, but one of the tweeters had a dome that was pushed in. Multiple emails were not returned. Think twice about dealing with this company. Will post if I receive satisfaction.

20th January 2013, 10:39 PM	#15
DrNick diyAudio Member Join Date: Jan 2011 Location: Glossop	I got a 15" sub from them, and as I posted at the time it arrived in three days, very well packed.

24th January 2013, 01:42 AM	#16
DGreen diyAudio Member Join Date: Feb 2009 Location: Seattle,WA	Still no response from Europe Audio re: damaged tweeter. I have opened a dispute via Paypal to try to get a refund. Bummer, this really slows down my project.

1st February 2013, 04:27 AM	#18
DGreen diyAudio Member Join Date: Feb 2009 Location: Seattle,WA	Good news. Looks like a replacement tweeter is on it's way.

1st February 2013, 08:15 AM	#19
MikeCobar diyAudio Member Join Date: Mar 2012	Interesting sites although I found the second one (Spectrumaudio) difficult to navigate around as Chrome couldn't translate everything (a lot of the words are contained in pictures). Hifisound.de looked good for crossover parts at least, and there's an English version. Quite aside from price, shipping costs are a huge issue for Aussies, I've just put together a small (USD50) cart on Parts Express, this is the minimum for an international order, nothing big or heavy, postage estimate around $72! I'm starting to get peeved with PE, they have fabulous stuff at great prices- but shipping is a killer, and the boxes, when they come ("priority international") usually take 2-4 weeks and they are mostly air and paper inside. I must say they pack drivers really well and I've never had any damaged items in 6 or 7 orders, but if I were packing them myself the packages would be half the size, using bubble-wrap instead of large voids with paper twist.

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