Zener diode going bad on negative supply voltage

Dear all,
I have a 4*2030 circuit in which I am experiencing a problem that the Zener on negative voltage stops working or the voltage across appears to be 0 and I have observed in all these cases the op-amp ic 4558 I have used also stops working and if I change all of the 4558 and Zener the circuit starts working fine.
I am unable to find the issue why is only the Zener on the negative side causing the problem.

Anmol Malhotra
Student
 

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The PCB states 13+13VAC but of course we don´t know what YOU are using.

And as abraxalito says, we also need Zener Voltage and Dissipation, to know whether they are overheated or not.

For proper answers we need to do some Math, and for that we need numbers :)