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Old 22nd October 2019, 07:10 AM   #1
mc297 is online now mc297  Italy
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Default DiyAudio Store problem

Hi, I can't get access to DiyAudio Store, it keeps looking for connection and evetually doesn't load tha page. The other parts of the site are working without any issue...
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Old 22nd October 2019, 08:17 AM   #2
baeijsman is offline baeijsman  Denmark
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DiyAudio Store problem
Please try a different browser.
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Old 22nd October 2019, 09:02 AM   #3
mc297 is online now mc297  Italy
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Originally Posted by baeijsman View Post
Please try a different browser.
I tried Firefox, Edge om PC and Safari on iPad and iPhone: none seem to work
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Old 22nd October 2019, 09:05 AM   #4
Mooly is offline Mooly  United Kingdom
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DiyAudio Store problem
This should link to the store:

The diyAudio Store - DIY amplifier kits, chassis, and parts
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File Type: jpg Annotation 2019-10-22 090518.jpg (147.6 KB, 94 views)
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Old 22nd October 2019, 09:35 AM   #5
mc297 is online now mc297  Italy
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Originally Posted by Mooly View Post

It doesn't work. It is okay with every link on the home page, just the store doesn't work. It's crazy!
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Old 22nd October 2019, 12:03 PM   #6
Mooly is offline Mooly  United Kingdom
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DiyAudio Store problem
Try flushing the DNS cache on your PC:
Clear, Reset, Flush Windows DNS Cache

Also try a disk clean and delete temporary internet files.

You could also try switching to a different DNS lookup:
How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing
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Old 22nd October 2019, 02:12 PM   #7
mc297 is online now mc297  Italy
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Join Date: Dec 2011
Location: Alessandria
Quote:
Originally Posted by Mooly View Post
Try flushing the DNS cache on your PC:
Clear, Reset, Flush Windows DNS Cache

Also try a disk clean and delete temporary internet files.

You could also try switching to a different DNS lookup:
How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing

Thx for your help. I cleared tha cache and I already had Google DNS but it didn't fix the problem. I also can't reach the store from my phone under 4G connection... it is really weird...
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Old 22nd October 2019, 04:59 PM   #8
Mooly is offline Mooly  United Kingdom
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DiyAudio Store problem
That is weird. I'm afraid I've no answer to that... if you can;t get it on the 4G network as well as over normal broadband then it sounds more like the site is blocked for some reason.

Is your 4G provider the same as your normal internet? Have you tried accessing it from a different network/friends pc etc.
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Old 23rd October 2019, 07:47 AM   #9
mc297 is online now mc297  Italy
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Quote:
Originally Posted by Mooly View Post
That is weird. I'm afraid I've no answer to that... if you can;t get it on the 4G network as well as over normal broadband then it sounds more like the site is blocked for some reason.

Is your 4G provider the same as your normal internet? Have you tried accessing it from a different network/friends pc etc.

Hi, I tried from another house internet connection and it worked. So the issue is with my provider (is the same on my mobile phone).
Thank you for your help!
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Old 23rd October 2019, 08:02 AM   #10
Mooly is offline Mooly  United Kingdom
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DiyAudio Store problem
Thanks for the update.

It can happen occasionally that a site gets incorrectly blocked for no valid reason. It would be worth contacting your ISP and giving them the link to the store so they can look into it.
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