Go Back   Home > Forums > >
Home Forums Rules Articles diyAudio Store Blogs Gallery Wiki Register Donations FAQ Calendar Search Today's Posts Mark Forums Read

Forum Problems If there is a forum related problem please leave a message here so an Admin will see it.

Forced fullscreen email spam signup
Forced fullscreen email spam signup
Please consider donating to help us continue to serve you.

Ads on/off / Custom Title / More PMs / More album space / Advanced printing & mass image saving
Reply
 
Thread Tools Search this Thread
Old 22nd September 2018, 08:53 PM   #1
duronboy is offline duronboy
diyAudio Member
 
Join Date: Oct 2012
Default Forced fullscreen email spam signup

Longtime lurker, here. I haven't logged in for quite some time, and I've never posted, to my knowledge. Yet, I don't think I've ever gotten this kind of crap on this site before. Anyone else get this?

Click the image to open in full size.

No way to exit without literally signing up for spam. And it does it sneakily. It does say "please confirm that you'd like to continue getting email updates from diyaudiostore" but I don't think I've ever received spam or any email from this site. If I had I would have never returned.

So you click "manage email preferences" and are forced to sign up before you can unsubscribe. It shows options as "Please Choose!" as if you'll have some sort of choices. Nope. You click that, and BAM you just signed up for spam.

Listen, folks, you have a right to try and make money with your site. You have an obligation to attempt to make the site sustainable. No one is arguing that. But if my first impression of your store is one of bamboozlement, why the fark would I ever buy anything from it?
  Reply With Quote
Old 22nd September 2018, 11:21 PM   #2
PRR is offline PRR  United States
diyAudio Member
 
PRR's Avatar
 
Join Date: Jun 2003
Location: Maine USA
What is "Unsubscribe store updates and continue"? Does that do "NO!!" or does it lead to the same rabbet-hole?

The diyaudiostore.com spam IS infrequent. I have (in many years) one Store email from May 13 2018. I unsubscribed from that email and none since. (Oddly the confirmation came from newsletter@diyaudio.com not diyaudiostore.com )

It appears that newsletter #2 was in 2010 and the next was 2017. That's infrequent to me.

I suspect this is not so much DIYAudio as MailChimp (the mailer they contract). Other newsletter operators are not so nice as the DIYAudio folk. To cut complaints (and blocks) MailChimp may run their own verifications.
  Reply With Quote
Old 23rd September 2018, 12:03 AM   #3
tomchr is offline tomchr  Canada
diyAudio Member
 
tomchr's Avatar
 
Join Date: Feb 2009
Location: Calgary
I use MailChimp for my newsletters. It's a responsible company. They require a two-step opt-in (first click opt-in and provide your email address then click a link in a sign-up email to verify that you have access to that email address). They also comply with the various anti-spam laws and require that senders of mass email include an unsubscribe link and contact information (including a physical address) in every piece of mail.

What I don't like is the in-your-face popups that some websites use to "encourage" you to sign up for their mass email. I would never do that. I find such popups enormously distracting and sleazy.

I think I might have received three mass emails from the DIY Audio Store. I don't mind. I like to see what they have going on. Others may not want those emails and should, thus, click the unsubscribe link at the bottom of them.

Tom
__________________
Modulus-86, 186, 286, & 686: 40-240W (8Ω) at <-120dB THD. HP-1: 3W/20Ω, -130dB THD, 128dB DNR.
Neurochrome : : Audio - www.neurochrome.com - Engineering : : Done : : Right
  Reply With Quote
Old 23rd September 2018, 12:37 AM   #4
kevinkr is offline kevinkr  United States
diyAudio Moderator
 
kevinkr's Avatar
 
Join Date: Sep 2004
Location: Boston, Massachusetts
Forced fullscreen email spam signup
And it's required by the EU privacy laws AKA GDPR. We have to ask your permission to send you forum or store emails.

Did you notice the unsubscribe option at the bottom of the pop up?
__________________
"To argue with a person who has renounced the use of reason is like administering medicine to the dead." - Thomas Paine
  Reply With Quote
Old 23rd September 2018, 05:08 AM   #5
duronboy is offline duronboy
diyAudio Member
 
Join Date: Oct 2012
I didn't click "unsubscribe to store updates" because I don't remember subscribing. I clicked "manage email preferences." And once there you're stuck unless you subscribe, so that's crappy.

I did peek in my spam folder and it turns out there is email from Diy Audio Community(contact@diyaudio.com). Nothing from diyaudiostore, however. So I was on some kind of mailinglist, but I was unaware of it. I guess if it's been more than 30 days since a diyAudio store mass email it would have been automatically deleted.

I've heard of the laws regarding cookie usage, and certainly many sites have come up with creative and annoying ways to alert users to that. I just don't recall being bugged about emails like this. I do, however, receive spam from supposedly reputable organizations. I've attempted to unsubscribe several times, unsuccessfully. So if you did send a bunch of spam, possibly nothing would happen.
  Reply With Quote
Old 23rd September 2018, 05:18 AM   #6
Pano is offline Pano  United States
diyAudio Moderator
 
Pano's Avatar
 
Join Date: Oct 2004
Location: SW Florida
Forced fullscreen email spam signup
It's simply a form that asked if you would like to receive future emails from this website.
As Kevin noted, it's now a legal requirement. It's straight forward and should only appear once.

Jason should see this and figure out the problem with the email preference hangup.
__________________
Take the Speaker Voltage Test!
  Reply With Quote
Old 23rd September 2018, 05:32 AM   #7
PRR is offline PRR  United States
diyAudio Member
 
PRR's Avatar
 
Join Date: Jun 2003
Location: Maine USA
Quote:
Originally Posted by duronboy View Post
...I don't remember subscribing.
Neither do I; I *assume* that when I Joined the forum I Consented to email from the forum, and that this Store (which may be since I Joined) is included in that.

Therefore this is technically an UN-subscribe.

Quote:
Originally Posted by duronboy View Post
...So I was on some kind of mailinglist, but I was unaware of it.
I agree that this popping up from a mail-list so infrequent that you do not know you are on it IS disturbing.

Quote:
Originally Posted by duronboy View Post
...if it's been more than 30 days since a diyAudio store mass email it would have been automatically deleted.
I keep most email "forever". Due to various glitches my archive is spotty past 10 years. Digging deeper I find another in 2013, making 3 in 8 years.
  Reply With Quote
Old 23rd September 2018, 06:08 AM   #8
Jason is offline Jason  Australia
:)
diyAudio Administrator
 
Jason's Avatar
 
Join Date: Oct 2000
Location: Melbourne
Forced fullscreen email spam signup
Quote:
Originally Posted by duronboy View Post
No way to exit without literally signing up for spam. And it does it sneakily.
See that bright blue button at the bottom that says "Unsubscribe store updates and continue"? You are most welcome to press that - we don't want to email people that don't want to be emailed.

Mailchimp requires us to be GDPR compliant, so yes, we are collecting consent from all past members. If you don't want it, click unsubscribe. If you want to edit your preferences at any time, we have created a dedicated page for you right here. Whatever you want We've made it really easy to make your choice and update that choice any time you want. In addition you can of course click unsubscribe in response to any of our emails (which are sent with Mailchimp), yadda yadda.

The fine for non compliance is "minimum EUR20,000,000", but this is actually nonsense and won't be dealt to anyone but to the most egregious bad actors. Can the EU go after a non-EU website for non compliance? Will they? Is this all nonsense? Probably. Did we experience GDPR-mageddon on May 25th 2018? No. Did companies spend millions of dollars becoming GDPR compliant for nothing? Probably. Do you have to take this stuff really seriously if you serve traffic to EU visitors? Maybe. If you are based in the EU? Definitely. If you are based outside of the EU? It's arguable. Did some companies make millions shilling GDPR compliancy? Absolutely.

But it's good to ensure people only get the mail they want, so we have a good system here for people to make that choice, and maintain it. I personally think GDPR is a great thing for the world in general, and it got a lot of people to think hard about people's privacy. I'm very happy we can say that we now only communicate with people if they want that communication.

Quote:
So you click "manage email preferences" and are forced to sign up before you can unsubscribe. It shows options as "Please Choose!" as if you'll have some sort of choices. Nope. You click that, and BAM you just signed up for spam.
It's a toggle button

Quote:
I didn't click "unsubscribe to store updates" because I don't remember subscribing
diyAudio has been around for 20 years and a few years back we split off the store to its own domain. Before GDPR we just sent people emails about new store stuff (about once a year), or new diyAudio stuff (again about once a year), but to be truly GDPR compliant you need to be able to prove that a person on your list actually made a definitive choice to join a mailing list. What they saw, what they clicked, when it was, what they agreed to. It needs to tell them they can unsubscribe at any time, and also what they can expect to receive and how often. This popup does all that, in fact we can look back at the logs and tell what you had for breakfast the morning you make your choice.

When people join diyAudio now, they have to actually choose very purposefully if they want to join the store and community mailing lists. We didn't have that before, so this popup collects that information and stores it in meticulous detail so we are GDPR compliant, which is what Mailchimp requires us to be. If you don't make that choice, you miss out on some great (and presently incredibly infrequent) updates, but hey, up to you.

Quote:
Jason should see this and figure out the problem with the email preference hangup.
There is no problem. It requires you to make a choice, and you can toggle it on or off. If you don't want to make a choice, that's fine - you just can't use the website until you do Once you do, you can change it any time. Not that hard, really...

Quote:
It's straight forward and should only appear once.
Correct. Make a choice, move on, you'll never see it again.

Last edited by Jason; 23rd September 2018 at 06:36 AM.
  Reply With Quote
Old 23rd September 2018, 08:56 AM   #9
duronboy is offline duronboy
diyAudio Member
 
Join Date: Oct 2012
Quote:
Originally Posted by Jason View Post
See that bright blue button at the bottom that says "Unsubscribe store updates and continue"?
The only bright blue button I see says, "confirm store updates and continue." The button you're describing is white with a thin blue line around it. Maybe I'm being pedantic... But based on years of combating spam, I'm always leery of unsubscribing to something I have no recollection of subscribing to. Granted, I know this is mainly valid when viewing an actual email and for other reasons, but still.

I didn't get what I suspect most would expect when I clicked manage email preferences. I did get to unsubscribe, as I said in my first post. I'm saying the way it's done is annoying. I'm just giving you feedback.

Quote:
Mailchimp requires us to be GDPR compliant...
The law doesn't require the interface you've chosen. Just that permission is given for cookie and I guess email usage. You chose, or the developer for the software you chose came up with that interface and the bizarre management setting.

Plus, had I not logged in today, I would not have been asked. A quick search reveals that the GDPR deadline was May. I apparently have been getting these newsletter emails despite GDPR being in effect about six months. GDPR requires site operators to, "run a re-permission campaign to refresh that consent, or remove the subscriber from the mailing list." So how important was GDPR...

Quote:
It's a toggle button
To the unfamiliar they're mystery buttons. Because it's not clear what's going to happen when you click them, and there's no way to get around the interface to familiar-looking forum settings to see things the way one's used to. But to be pedantic again, they're not even toggle buttons.

Here's toggles:

Click the image to open in full size.

With properly labeled toggles or check boxes, one knows the current state of settings and exactly what's going to happen when you click on one.

I'm giving you feedback, and clearly it's as annoying to you as your not even "GDPR compliance" is to me. So maybe I should go back to lurking.
  Reply With Quote
Old 3rd October 2018, 12:06 AM   #10
Pano is offline Pano  United States
diyAudio Moderator
 
Pano's Avatar
 
Join Date: Oct 2004
Location: SW Florida
Forced fullscreen email spam signup
I would say yes to that.
  Reply With Quote

Reply


Forced fullscreen email spam signupHide this!Advertise here!
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Spam via Forum Email AndrewT Forum Problems 4 17th December 2014 04:19 PM
Spam, Spam, Spam, Lawsuits and Spam.... mrfeedback Everything Else 78 26th December 2003 11:55 AM


New To Site? Need Help?

All times are GMT. The time now is 04:32 PM.


Search Engine Optimisation provided by DragonByte SEO (Pro) - vBulletin Mods & Addons Copyright © 2018 DragonByte Technologies Ltd.
Resources saved on this page: MySQL 15.00%
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2018 DragonByte Technologies Ltd.
Copyright ©1999-2018 diyAudio
Wiki