email notifications

[ThermalAlchemy]

Two days later mail notifications still dead

 

[Jason]

Should be working fine now. If you have a specific email event that occurred after I made the fix, let me know.

 

[ichiban]

Still no emails as of 7:30 pm EST-NY

 

[Jason]

Mail is working for me and I believe most other users.

However we are using now sending all our mail through MailGun instead of SparkPost (we used to send a trickle through MailGun), so it's possible you are on a blacklist at MailGun (due to a hard mail bounce at some point) and never noticed. I will try to get that resolved for you ASAP.

 

[Jason]

Still no emails as of 7:30 pm EST-NY

I've done digging, can see your bounces, and this is due to part of the MailGun (our current outgoing mail host) network is currently being blocked by Hotmail. Nothing I can do on that front, but I have reported the issue and they'll resolve it as soon as they can.

This is unrelated to the previous issue with SparkPost (our previous outgoing mail host) that was preventing all forum mail from going out and won't be resolved for a few days.

 

[Jason]

MailGun has advised they are swapping out the blacklisted IP for us, fingers crossed mail starts flowing to you (and other @hotmail.com addresses) shortly, Ichiban.

 

[Vunce]

I waited some time but, emails for subscription notifications are still not working

 

[Jason]

I waited some time but, emails for subscription notifications are still not working

I can see all your messages in the last 24 hours were received successfully by your mail host and that it responded saying "Certainly, I'll take that one, everything is OK". Please check your spam box, etc. There is zero sign of any rejections.

Still no emails as of 7:30 pm EST-NY

I can see your emails started being successfully received after the promise made by MailGun to swap a particular sending IP implemented, about 24 hours ago.

Two days later mail notifications still dead

Thomas I can see your problem was the same as Ichiban's, and it was resolved about 24 hours ago.

Mine's back to 'spotty', only received [3] of the [12] listed in my 'subscribed threads' this morning.

GM

Can confirm your mail started working 100% after the initial swap to MailGun a few days ago.

 

[ThermalAlchemy]

The emails are starting to come in

 

[Vunce]

Please check your spam box, etc. There is zero sign of any rejections

OMG! I’ve got 31 DIYA emails in my spam folder, never had that happen before.

Thanks Jason

 

[zgtc]

looks like email notifications is failing again

 

[zgtc]

specifically i dont receive the Modulus86 build thread notification, but i did on the other newest thread

 

[zgtc]

OK just in case this helps, just received it now but had to wait til there was a new post, link took me to the second last post, which was what I didnt receive the email notification for

 

[Cal Weldon]

Please be patient and not post anymore about the notifications. This is an ongoing issue and our hands are tied. Hopefully all will be well when we migrate to the new platform.
Thank you.

 

[Jason]

We're still on Mailgun from last time, there shouldn't be any issues at present. You may get delayed mail, which happens from time to time with all email services.

Infrequently someone or their server may get on a temporary spam blacklist for a week or so, in which case feel free to post here or to contact@diyaudio.com and we can investigate.

 

[Cal Weldon]

Thanks Jason.

 

[VictoriaGuy]

Not getting any email notifications since yesterday.
It may be a coincidence, but yesterday I 'cleaned up' my subscription list, deleting a lot of older subscribed threads.
However, there has been activity in a few threads that I'm still subscribed to, and no email notifications have appeared in my Inbox.

 

[Jason]

I have just switched back to Sparkpost from Mailgun. Let me know if things get better.

 

[VictoriaGuy]

Notifications seem back to normal now.
Thanks!

 

[Markw4]

All okay here.