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Old 22nd January 2019, 03:56 AM   #41
ThermalAlchemy is offline ThermalAlchemy  United States
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Two days later mail notifications still dead
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Old 22nd January 2019, 04:04 AM   #42
Jason is online now Jason  Australia
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Should be working fine now. If you have a specific email event that occurred after I made the fix, let me know.
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Old 22nd January 2019, 11:33 PM   #43
ichiban is offline ichiban  United States
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Still no emails as of 7:30 pm EST-NY
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Old 23rd January 2019, 12:09 AM   #44
Jason is online now Jason  Australia
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Mail is working for me and I believe most other users.

However we are using now sending all our mail through MailGun instead of SparkPost (we used to send a trickle through MailGun), so it's possible you are on a blacklist at MailGun (due to a hard mail bounce at some point) and never noticed. I will try to get that resolved for you ASAP.
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Old 23rd January 2019, 02:09 AM   #45
Jason is online now Jason  Australia
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Quote:
Originally Posted by ichiban View Post
Still no emails as of 7:30 pm EST-NY
I've done digging, can see your bounces, and this is due to part of the MailGun (our current outgoing mail host) network is currently being blocked by Hotmail. Nothing I can do on that front, but I have reported the issue and they'll resolve it as soon as they can.

This is unrelated to the previous issue with SparkPost (our previous outgoing mail host) that was preventing all forum mail from going out and won't be resolved for a few days.
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Old 23rd January 2019, 02:35 AM   #46
Jason is online now Jason  Australia
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MailGun has advised they are swapping out the blacklisted IP for us, fingers crossed mail starts flowing to you (and other @hotmail.com addresses) shortly, Ichiban.
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Old 23rd January 2019, 08:54 PM   #47
Vunce is online now Vunce  United States
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I waited some time but, emails for subscription notifications are still not working
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Old 23rd January 2019, 09:25 PM   #48
Jason is online now Jason  Australia
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Quote:
Originally Posted by Vunce View Post
I waited some time but, emails for subscription notifications are still not working
I can see all your messages in the last 24 hours were received successfully by your mail host and that it responded saying "Certainly, I'll take that one, everything is OK". Please check your spam box, etc. There is zero sign of any rejections.

Quote:
Originally Posted by ichiban View Post
Still no emails as of 7:30 pm EST-NY
I can see your emails started being successfully received after the promise made by MailGun to swap a particular sending IP implemented, about 24 hours ago.

Quote:
Originally Posted by ThermalAlchemy View Post
Two days later mail notifications still dead
Thomas I can see your problem was the same as Ichiban's, and it was resolved about 24 hours ago.

Quote:
Originally Posted by GM View Post
Mine's back to 'spotty', only received [3] of the [12] listed in my 'subscribed threads' this morning.

GM
Can confirm your mail started working 100% after the initial swap to MailGun a few days ago.

Last edited by Jason; 23rd January 2019 at 09:30 PM.
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Old 23rd January 2019, 11:46 PM   #49
ThermalAlchemy is offline ThermalAlchemy  United States
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The emails are starting to come in
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Old 24th January 2019, 01:53 AM   #50
Vunce is online now Vunce  United States
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Quote:
Originally Posted by Jason View Post
Please check your spam box, etc. There is zero sign of any rejections
OMG! Iíve got 31 DIYA emails in my spam folder, never had that happen before.

Thanks Jason
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