Thread notifier suddenly stopped... no emails

[MagicBus]

FWIW I've received a couple of notifications about the "Now playing+What are you listening to" thread in the gmail commercial inbox where I would normally get emails from the diyAudio store and the alike. During last month, gmail/firefox combo suffered a buggy situation. Now seems to be fixed.

 

[Helpdesk]

Vacuphile, I have now removed you from the suppression list. Let me know if the problem continues. Thanks.

 

[Markw4]

Only partial notifications today, get some, miss some.

 

[Helpdesk]

Markw4, you aren't in our suppression list. I've sent you a test email. Please check and let me know if you received it.

Please observe the email notifications for a few days to see if there is consistency. Let us know how it goes.

 

[Mooly]

Only partial notifications today, get some, miss some.

That sounds like it is working correctly to me...

Just looking at your posts Mark. This one you probably didn't get one for together with the following reply:

ES9038Q2M Board

If any replies are from a newbie then they won't trigger the notifier but they will still show in your 'Subscribed Threads' list.

 

[Markw4]

Got the test email okay. Found three threads yesterday in my subscribed list for which I did not find received emails. One of those was 'ES9038Q2M Board' as you suggest.

 

[abraxalito]

I haven't received notifications for a few days. I found a notification message in my Spam folder - did I inadvertently mark it as spam?

 

[Pano]

Could be the spam thing. I'm getting notices about threads and PMs.

 

[Markw4]

Kind of seems like maybe some threads in the 'digital source' sub-forum may not be generating email notifications for me.

 

[Helpdesk]

I haven't received notifications for a few days. I found a notification message in my Spam folder - did I inadvertently mark it as spam?

Yes, you have
I have removed you from our suppression list. Please mark diyAudio's emails as "not spam" with your mail host and also, please add webmaster@diyaudio.com to your address book.

 

[Markw4]

Not getting any email notifications this morning. They do show up properly if I check my subscribed threads page.

 

[pinkfloyd4ever]

Same here. They've been coming through fine for months, and I checked in my Spam folder, so I know it's not a spam filter problem.

Now they stopped in the last couple days. I just joined as a contributing member last week. Is it possible that may have awoken previously sleeping bug?

 

[Pano]

I also see to me missing some notifications - but not all. Maybe Jason or the Help Desk can take a look.

 

[Helpdesk]

Jason has been notified of the email notifications issue and will look into it as soon as possible. Kindly allow us a week or two to resolve the matter.

 

[pinkfloyd4ever]

My notifications have started working again since I posted about it a few days ago.

 

[Jason]

Thanks for the note PinkFloyd. There has been no changes in the back-end system recently that I am aware of that could cause this, but I'll look into it when possible. In the meantime, checking for and removing email addresses from the suppression list is the go-to until we switch to a new mail platform in ~3 months.

 

[dantwomey]

I'm having the same problem. All my notifications stopped for no reason.

Regards,
Dan

 

[Draki]

Same here

 

[Helpdesk]

Draki, you may have inadvertently unsubscribed from diyAudio. I have removed you from the suppression list. Please mark diyAudio's emails as "not spam" with your mail host and also, please add webmaster@diyaudio.com to your address book.

Dantwomey, you aren't in the suppression list. I've sent you a test email from webmaster@diyaudio.com. Please let me know if you received that via email to contact@diyaudio.com

 

[Draki]

Elena, thanks!